CODEWITHSUNDEEP
testflight
Niko Zarzani
Niko Zarzani

Reputation: 1402

Unable to invite internal users in apple TestFlight

I have no experience in publishing apps on the App Store. I have created an app from Xcode 6, archived it, validate it and submitted to iTunes Connect. While is pending for being reviewed I decided to try the new apple TestFlight functionality.

Following the tutorial video (https://itunesconnect.apple.com/downloads/Documentation/TestFlight-v09-iTC-Export-sw.mov) I have performed these steps:

Still the status for the user is not being displayed as invited and I didn't received any email invitation to test the build.

The status didn't change to Invited

As you can see I also tried to invite my own apple id account, the status changed to invited but I didn't received any email...

In addition refreshing the page brings me back to no invitation at all for the new user:

enter image description here

Am I doing something wrong? I fear I am missing a step during the build submission or maybe that since the app is reviewing for the app store I cannot invite beta testers...

I have also tried to toggle again the testflight build toggle (as suggested here: https://stackoverflow.com/a/26579651/2701348) but nothing changed.

Upvotes: 17

Views: 13594

Answers (2)

Vas Giatilis
Vas Giatilis

Reputation: 1098

The problem with inviting an internal tester is that you cannot have an internal and external tester with the same apple ID.

Although deleted and recreated the user in user roles I still had the same problem. When I removed the duplicate email from External Testers and went back to Internal Testers, the invite was sent.

Upvotes: 50

Niko Zarzani
Niko Zarzani

Reputation: 1402

I managed to solve the issue. To make the invitations work again you must:

  • Under Internal Testers and Users and Roles: delete the users you are not able to invite
  • Under Users and Roles invite them again to join iTunes Connect
  • Enable them as testers
  • Go to your app build and invite them again as internal testers

Hope this might be useful.

Upvotes: 2

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