Siavash Alp
Siavash Alp

Reputation: 1452

itunes store operation failed error description not available

First of all I know this question has been asked several times before, and I do try all the possible solutions. I have used Application loader 2.9.1 and 3.0 , I have used archiving from Xcode but it still the same problem. I have only one apple developer ID, so there shouldn't be any issue concerning that. I have tried to create a single view app from Xcode template and just add a distribution provisioning profile to see if there is anything wrong with my original app or not, but still I was not able to submit a simple template app to the iTunesConnect. I am getting really frustrated, any help guys would be really appreciated.

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below are my info.plist and code signing part:

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Upvotes: 2

Views: 4441

Answers (3)

Rémy Virin
Rémy Virin

Reputation: 3379

I just had the same error. After reading the documentation of Application Loader, I just delete files on my mac to have at least 20 GB of free space, and guest what ? It worked! I can't believe it !

From the doc :

Application Loader 3.0 requires a Mac, at least 512 MB RAM, and OS X v10.8 or later installed. Apple recommends at least 20 GB of available space

Upvotes: 0

Boris Charpentier
Boris Charpentier

Reputation: 3543

Application loader require some TCP port to be open, you can check the requirement here, page 6, the doc is here : https://itunesconnect.apple.com/docs/UsingApplicationLoader.pdf . It is mention :

For the best upload experience, verify that all of the ports and IP addresses are accessible

And there is actually a lot of ports and ip !!

Upvotes: 2

Zanzi
Zanzi

Reputation: 41

The fact that it says "We're having trouble connecting to the App Store. Please try again later" in the application loader seems like a clue.

I am also experiencing the same problem today (same day as original poster). I suspect Apple has some problems at their end (i.e. the iTunes Connect server).

Upvotes: 1

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