MobileDev
MobileDev

Reputation: 176

Lost of Receipts With the App Store from Server

We have a gamme with iAP feature with some issue recently.

Currently the device is to purchase items from Appstore and the device will send the receipt to server for validation.

After validated, server will give the products (e.g. coins) to player's account. It ran well for long and there is a user reported that they cannot receive coins from the game.

The user said they have receive confirmation from AppStore but no increase in coins. Thus, we are thinking if the user has sudden data lost in network and the receipt was not sending to server. (or sent but somehow lost packet)

would like to know: 1. how to search out this purchase history? by code, in Appstore or iTune connects? 2. is there any best practice code to recovery lost receipt or validate the receipt?

Thanks very much

Upvotes: 1

Views: 183

Answers (1)

MobileDev
MobileDev

Reputation: 176

Apple has responded me about this issue. From their explanation, it sounds like a specific case that the transaction is not completed in their side but it gives a transaction completed message to user.

Upvotes: 1

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