CODEWITHSUNDEEP
asterisk
mallikarjun reddy
mallikarjun reddy

Reputation: 1

How to auto-transfer inbound call to an outside number in Asterisk?

How to automatically transfer inbound call to an outside number in Asterisk server?

Example:

When a customer calls to a tollfree number it's connected to my call center server.

Here we have 3 options: 1 for English, 2 for Telugu and 3 for Hindi. If the customer selects option 1, they should be redirected to a dealer number.

If the customer selects option 2 it redirect to my private line. This option is working fine because this number is an internal number.

I'd like to know how to auto-transfer the inbound call to an outside number in Asterisk if customer selects option 2?

Upvotes: 0

Views: 1212

Answers (1)

Ron
Ron

Reputation: 6591

If you have a SIP gateway, you first need to register it in sip.conf

register => user:pass@gatewayip/number_from_gateway (so you can make outbound calls)

then for option 3 for example you can assign an internal number 103, and you can send the call to 103:

exten => 103,1,Dial(Local/EXTERNALNUMBERHERE,45,tr)

There are manuals online, and this can easily be found, with more examples. So please do your digging before asking here ;)

Upvotes: 1

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