CODEWITHSUNDEEP
client-serverkofax
Aaron
Aaron

Reputation: 1052

Can Kofax client connect to different servers?

We have Kofax Capture 9 setup in 2 different departments, on the same network. One of the departments is planning on helping the other with a project. Is it possible for one department's Kofax scan stations to connect to the other departments Kofax server to provide help with scanning and validation? Can it be done in a way that will allow them to easily switch between servers?

Upvotes: 4

Views: 3432

Answers (4)

MAF
MAF

Reputation: 99

You can use the ACDeployUtil to change the ServerPath with the following command:

ACDeployUtil /ServerPath:"\\Machine Name\CaptureSV"

Run the ACDeployUtil to know the current configuration of the client/server.

Upvotes: 0

Maverick
Maverick

Reputation: 1434

You can redirect the clients to a different license server as well :

32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Kofax\SALicClient\

64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax\SALicClient\

Upvotes: 4

Stephen Klancher
Stephen Klancher

Reputation: 1388

Though it is essentially true that you can change the ServerPath key to redirect a client, it isn't officially supported to do this. The problem you will run into is with licensing. If you direct the client to an environment that has higher scan volume remaining then the volume will be reduced to the last value known by the client.

Depending on how similar your volume counts are, this might not be immediately noticeable, but if you go back and forth it will keep lowering both licenses to the lowest number it has seen. The only way to resolve this will be to reset the license by working with both sales and tech support.

The only way to avoid this situation is if you actually have a single license server used by both environments. Of course this depends on whether you actually have a single license or multiple.

Upvotes: -1

Maverick
Maverick

Reputation: 1434

If i understand your problem correctly, your KC server setup is like this :

KC Server 1 (Department 1)

  • Client 1(Department 1)
  • Client 2(Department 1)
  • Client 3(Department 1)

KC Server 2 (Department 2)

  • Client 1(Department 2)
  • Client 2(Department 2)
  • Client 3(Department 2)

Now, you want the Client's of KC Server 1 to become the clients of KC Server 2. If this is the Case, it can be done by editing the "ServerPath" registry key @:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax Image Products\Ascent Capture\3.0

Open the Registry Editor on each of the clients of KC Server 1 and change the "ServerPath" keys value to CaptureSV path of KC Server 2 and then restart the kofax Capture services. JOB DONE !!

To again move the clients back to the KC Server 1, repeat the same step and set the CaptureSV path of KC Server 1.

Upvotes: 5

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