Brian Summa
Brian Summa

Reputation: 41

New Tango device OTA not upgrading

New device unboxed a couple of days ago. Cannot use OTA to upgrade, says current software is up to date even though it is not. Without a current kernel I cannot download tango core, etc. So the device is basically non-functional (other than a plain tablet :-)) out of the box.

Same problem as this question: Cannot update Tango Core - "Package file was not signed correctly"

Factory resets did not fix the problem. Unlike the previous question, waiting 48 hours provided no resolution. Several users on the Google+ developer group are having similar issues with this batch of devices, so this seems to be a common problem

Thanks!

Upvotes: 4

Views: 617

Answers (1)

Larry Yang
Larry Yang

Reputation: 41

We had an error in our OTA server configuration that we fixed this morning. This might take some time to propagate, but you should start seeing updates soon. Sorry for the inconvenience!

Upvotes: 2

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