Azeem
Azeem

Reputation: 2924

Restrictive Access with System Administrator security role in CRM2011

I am encountered with an insane problem when working in Dynamics CRM 2011 on-premises environment. Everything was working just fine 2 days back. There are two different CRM environment on my clients network (PreProd and Production).

I have System Administrator role on PreProd. The problem is that somehow I have restrictive access in CRM. Meaning, I am not able to create, update entity records. Create buttons are not even visible to my user for all entities!! When I open an entity form, Customize tab is not visible. In short, I have limited access even with System Administrator security role. I have never been in a problem like this before.

Any ideas that what could cause this? I don't have access to PreProd server so I can't troubleshoot this problem by myself. Any suggestions which I can convey them which might be helpful??

Thanks.

Upvotes: 0

Views: 264

Answers (1)

Andrew Butenko
Andrew Butenko

Reputation: 5446

Try to recheck Access Mode field for mentioned user. Ensure that it has Read-Write value. If it is not - ask to update that field to Read-Write value.

Open user form in CRM and recheck following field: enter image description here

Upvotes: 1

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