Reputation: 2924
I am encountered with an insane problem when working in Dynamics CRM 2011 on-premises environment. Everything was working just fine 2 days back. There are two different CRM environment on my clients network (PreProd and Production).
I have System Administrator role on PreProd. The problem is that somehow I have restrictive access in CRM. Meaning, I am not able to create, update entity records. Create buttons are not even visible to my user for all entities!! When I open an entity form, Customize tab is not visible. In short, I have limited access even with System Administrator security role. I have never been in a problem like this before.
Any ideas that what could cause this? I don't have access to PreProd server so I can't troubleshoot this problem by myself. Any suggestions which I can convey them which might be helpful??
Thanks.
Upvotes: 0
Views: 264
Reputation: 5446
Try to recheck Access Mode field for mentioned user. Ensure that it has Read-Write value. If it is not - ask to update that field to Read-Write value.
Open user form in CRM and recheck following field:
Upvotes: 1