Broadwell
Broadwell

Reputation: 1384

Android informations to report on a bug report

I want to add a Bug Report/Report Problem option to my app, which sends device and app info and a user's comment to the developer. I was wondering if there are any "standard" things to report? I am reporting OS Version, Device Name and App Version. Is there anything important I'm missing out and should include? What are you guys normally including ?

Upvotes: 0

Views: 702

Answers (2)

Hossam Hassan
Hossam Hassan

Reputation: 675

You could avoid sending out this data manually by integrating with a service like Instabug

which allows the user to report bugs through your preferred method, but mainly through shaking the device. It will display a screenshot of the current view that the user can draw on for visual bug identification. What gets reported along is (but not only) the following:

  • App version
  • Device type
  • OS version
  • Location

  • CPU load
  • Memory usage
  • Storage
  • Connectivity
  • Battery
  • Orientation
  • Network and console logs
  • Visual reproduction steps
  • UI view hierarchy inspection

users can further describe the bug using text, extra screenshots, voice notes, or screen recordings.

All reports arrive in your Instabug dashboard containing various details such as:

  • Network and console logs
  • Complete Device details
  • Reproduction steps
  • Crash stack trace (In case of a crash report)

It only takes a line of code to integrate.


For full disclosure, I work at Instabug. Let me know if I can help.

Upvotes: 5

AndroidManifester
AndroidManifester

Reputation: 291

Check out the free service

http://www.crashlytics.com/

you can get the features what is mentioned above.

Upvotes: 0

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