Patrick J Quilter
Patrick J Quilter

Reputation: 1

Outlook client for Dynamic CRM cannot connect to CRM in Azure

Hi: I have a Dynamic CRM server set up on an Azure VM. I configured the web address for the CRM to be accessible from outside the VM. When I log in via a browser I'm prompted for credentials to the VM and then everything connects fine. When I try to connect via Outlook I am not prompted for a user/pwd and the connection attempt errors out with the following message

"The caller was not authenticated by the service. ---> System.ServiceModel.FaultException: The request for security token could not be satisfied because authentication failed."

Any help to the problem would be much appreciated!

Upvotes: 0

Views: 322

Answers (1)

Guido Preite
Guido Preite

Reputation: 15138

Dynamics CRM hosted in Azure is not a supported configuration, this is probably the cause why the outlook client is not able to connect.

Upvotes: 1

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