CODEWITHSUNDEEP
emailspamtransactional-email
ryandlf
ryandlf

Reputation: 28555

Will Setting a Reply To Address at a Different Domain Result in Spam

I send transactional emails from my application on my customers behalf. I'd like for the receiver to be able to click reply and have the reply go directly to my customer, without ever touching my server.

If I send an email from [email protected] with the reply-to header set to [email protected] will my transactional emails be flagged as spam? Is this even the slightest red flag to spam filters? It's important my emails don't get caught in the spam folder and i've spent quite a bit of time ensuring that my email is sent properly so I just want to be sure before I implement something like that. Or is this a fairly common practice that I shouldn't be concerned at all about?

Upvotes: 32

Views: 21604

Answers (2)

bvanvugt
bvanvugt

Reputation: 1242

Provided your sender address is properly set and matches your DKIM/SPF DNS records, you're correct that a reply-to should not negatively effect your sender reputation.

But ultimately it's a provider level decision, so YMMV across different inbox providers.

Upvotes: 6

ryandlf
ryandlf

Reputation: 28555

I was able to find the answer at another location http://www.quora.com/Does-sending-emails-with-a-From-address-with-a-different-domain-from-the-Reply-To-address-hurt-ones-deliverability

Apparently the reply-to header can be set to another domain without any threat to the deliverability of the email. On some of the smaller mail admins this may cause a problem, but technically speaking its perfectly legitimate.

Upvotes: 20

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