afilina
afilina

Reputation: 938

ChronoMate: why can't I see my projects?

Once I authorized the ChronoMate app with FreshBooks, I could still not see my client's project in the list.

  1. I made sure that the project was assigned to the client under the Clients tab.
  2. I made sure that the staff member (the one authorized in the app) was assigned to the client.

Yet it still didn't list the client's projects in ChronoMate.

Upvotes: 1

Views: 61

Answers (1)

afilina
afilina

Reputation: 938

Make sure that the client is not archived.

  1. Go to People > Clients.
  2. Click the archived link at the bottom of the list.
  3. Select the client and click Un-archive.
  4. Go to ChronoMate and press the Pull button.

The client and their projects should appear in the drop-down now.

Upvotes: 1

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