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SgtPepper43
SgtPepper43

Reputation: 544

Service that adds "Over the Top" texting to landline numbers

There are plenty of companies out there offering texting to your landline without affecting voice service (ie zipwhip, heywire), but does anybody know what they're using? Twilio almost offers this, but it's currently in beta and only for toll free numbers. TextUs.biz has an explanation of how they do it in their faq, which explains that they have some sort of agreement with their SMS gateway provider that lets them get texts to a particular number routed to them, but afer a lot of googling I still can't find any resources on how to make it work.

Upvotes: 0

Views: 452

Answers (1)

user3543030
user3543030

Reputation: 56

(Disclaimer: I'm the VP of Engineering @ HeyWire) The TextUs FAQ is spot on. SMS routing and voice routing are completely separate. OTT text carriers like us have agreements with SMS aggregators and have to abide by industry rules and guidelines. The agreements and rules may vary depending on whether you're doing short code, non-toll-free long code, and toll-free long code. International and MMS are also other dimensions as well.

In general, our application stacks connect to SMS gateways, which connect to SMSCs at our aggregator partners. Beyond that, the details of how everything works isn't technically complicated. Some the real special sauce comes in the details of all the agreements and partnerships required to get things up and running. Unfortunately, those types of details fall under the umbrella of "trade secrets". Partly due to providers not wanting to reveal too much to competitors and partly due to the agreements themselves, which prohibit disclosure of details.

Are you asking because you're trying to build something or just to try to find out some general information?

EDIT: And I just realized I wasn't logged into my account when I posted this. Oh well.

Upvotes: 4

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