CODEWITHSUNDEEP
ibm-cloud
Iguy
Iguy

Reputation: 711

What does this SSO error mean? - CTJSO1502E The authentication process to the configuration dashboard failed

I'm just starting up with Bluemix Single Sign On (SSO). Whenever I'm accessing the SSO console using Safari I get a popup with the error below.

CTJSO1502E The authentication process to the configuration dashboard failed

I do not get this error when accessing the SSO console using my firefox browser.

I've already cleared the cache in Safari. Can anyone give me a pointer or something else to try to get past this?

Upvotes: 1

Views: 123

Answers (1)

Iguy
Iguy

Reputation: 711

As it turns out the solution in Safari is that I needed to enable third-party cookies to access the SSO interface.

The iframe containing the SSO service dashboard comes to the overall Bluemix console (.ng.bluemix.net) from a host on a different DNS domain (.iam.ibmcloudsecurity.com). Session cookies for the dashboard get blocked unless 3rd party cookies are allowed, or at least permitted from .iam.ibmcloudsecurity.com.

Upvotes: 3

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