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felipechang
felipechang

Reputation: 924

User event not firing on create event

I'm having a strange problem, where a user event, made to fire for sales orders on the Create event type, is not starting at all for some of them.

Trigger on: BEFORE SUBMIT FUNCTION STATUS - Released EVENT TYPE - Create LOG LEVEL- Error EXECUTE AS ROLE - Full Access All access boxes are checked.

The only pattern I've found so far is that all failures are being created by a Script (Scheduled), which makes little sense to me...

Has anyone found a similar issue??

Upvotes: 0

Views: 2321

Answers (2)

vVinceth
vVinceth

Reputation: 915

You might want to check your scheduled script if it is error free. One possible reason why the user event script is not running is because the scheduled script has an error. Run your scheduled script first from the script debugger to see if there are errors.

Upvotes: 0

Rusty Shackles
Rusty Shackles

Reputation: 2840

Do you want the scheduled script to trigger the user event script? Do you have the "All Roles" checkbox checked? I believe you need this to be checked for the UE script to be execute when the scheduled script creates a record.

Upvotes: 1

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