CODEWITHSUNDEEP
iostestflight
ChikabuZ
ChikabuZ

Reputation: 10185

Can't open testflight build

Now when I open testflight link on iPhone I get an error: "The requested app is not available or doesn't exist." Earlier everything was ok. How to resolve this issue?

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Upvotes: 4

Views: 4493

Answers (3)

gollumullog
gollumullog

Reputation: 1249

I was able to fix my problem.

  • log into itunes Connect
  • on itunes connect user, click +
  • I created a new user (same email but with + portion) ie [email protected]
  • Give them a role that includes In-App Purchase Tester
  • make sure to add them to a group (this is the thing I missed)
  • verify from the apple id email for that user
  • create apple id account
  • back in itunes connect click on My Apps
  • click on prerelease
  • click on internal testers
  • make sure they have a check in the check box, click save
  • click on Builds
  • click on Testers

  • make sure they exist in the list of testers now

  • I then turned off the beta test for that build, and then reenabled the testflight beta testing, so that it resends the notification

Upvotes: 0

matthias
matthias

Reputation: 947

(See comments on question)

I had the same problem yesterday. The only working solution was to delete the affected tester accounts from iTunesConnect and to invite them (and add them as internal testers) again.

Upvotes: 3

Lefteris
Lefteris

Reputation: 14677

Make sure that you are logged in with the correct iTunes account on the device, as it will not show the app if you are using a different iTunes account from the one specified in the iTunes Connect private beta

Upvotes: 0

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