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Chazy Chaz
Chazy Chaz

Reputation: 1851

php mail keeps going to junk in hotmail

I've been reading other questions like: sending mail with php & escaping hotmails junk folder but I don't see where the problem is. I spent some hours setting up everything.

I searched for some complete headers and I'm using them. I also set up SPF. The only thing I didn't read/saw in other questions is if hotmail detects the domain name from where the mail was sent:

So I'm not sure if that's the reason why hotmail don't "aprove" my mails...

Here is the source of the mail (hotmail):

x-store-info:4r51+eLowCe79NzwdU2kRyU+pBy2R9QCQ99fuVSCLVNK5Qy3tNqo8vMm9jiywJSb4AMHHDpThtTp0/868JYjtiuwXZKN6huGiKorTLfam2nlYixnKNQu5eplyIAwMuvqi0o7Xe5KjgM=
Authentication-Results: hotmail.com; spf=pass (sender IP is 195.154.9.53) [email protected]; dkim=none header.d=corporativelines.com; x-hmca=pass [email protected]
X-SID-PRA: [email protected]
X-AUTH-Result: PASS
X-SID-Result: PASS
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD00
X-Message-Info: 11chDOWqoTnmN+ivpBVEjsVU8moIb13En8xpAAkdU6D2Jw9iq84N9UKCWMkB8jcijAo9uBZZpNSfs4N4ZmryrVmAm+9DT92cCh1N4AGxo+UI9VDYmm7c0Ui7BmjOCJdw5s8hvwwVCQJ3zP8VMfuIxZhQ1EirTyAADSXPIzac4tMV3En7hamwIe+Ox0V9g6xITx6WyNuJQtaCfKqkehC89rqbEhbKZ45Z
Received: from sd-22000 ([195.154.9.53]) by COL004-MC5F5.hotmail.com with Microsoft SMTPSVC(7.5.7601.23008);
     Sun, 7 Jun 2015 13:29:16 -0700
Received: (qmail 1503 invoked by uid 7798); 7 Jun 2015 20:26:51 -0000
To: [email protected]
Subject: =?UTF-8?B?QWN0aXZhdGUgYWNjb3VudA==?=
MIME-Version: 1.0
Content-Type: text/HTML; charset="UTF-8";
Content-Transfer-Encoding: 8bit
Date: Sun, 07 Jun 2015 21:26:51 +0100
Message-ID: <[email protected]>
From: "AET LTD" <[email protected]>
Reply-To: "AET LTD" <[email protected]>
X-Mailer: PHP 5.4.41
X-Originating-IP: 195.154.9.53
Return-Path: [email protected]
X-OriginalArrivalTime: 07 Jun 2015 20:29:16.0804 (UTC) FILETIME=[A00F6440:01D0A160]

<html>
    <head>
        <title>Activate account</title>
    </head>
    <body>
        <p>In order to activate your account follow this link: </p>
        <a href="http://auth.corporativelines.com/activateAccount?code=e9a7fbefc95171ed153739457c4bf78d231a067f&[email protected]">Activate account</a>
    </body>
</html>

These are the headers I'm using:

$headers    = array (
    'MIME-Version: 1.0',
    'Content-Type: text/HTML; charset="UTF-8";',
    'Content-Transfer-Encoding: 8bit', // quoted-printable for compatibility
    'Date: ' . date('r', $_SERVER['REQUEST_TIME']),
    'Message-ID: <' . $_SERVER['REQUEST_TIME'] . md5($_SERVER['REQUEST_TIME']) . '@corporativelines.com>',
    'From: ' . $from,
    'Reply-To: ' . $from,
    'Return-Path: ' . $from,
    'X-Mailer: PHP ' . phpversion(),
    'X-Originating-IP: ' . $_SERVER['SERVER_ADDR']
);

So I don't why hotmail keeps pushing my mails to the junk folder... Maybe a dns problem? I'm not sure about that kind of stuff.

Edit: this question have nothing to do with: PHP mail() function cannot send to hotmail?

I (almost) already did the basic configuration to not get flagged as spam, as in other questions says, but the problem persists. So this is a unique question, not a duplicated one.

Upvotes: 2

Views: 880

Answers (2)

Lupin
Lupin

Reputation: 1244

There could be many reasons for labeling your emails as Junk and it could take a while until you find what exactly trigger their system.

have a look on this link with some suggestions: http://blog.iweb.com/en/2008/03/spam-filtering-how-to-make-sure-that-hotmail-and-others-dont-exclude-your-legitimate-emails/698.html

For us, what stopped labeling our emails as Junk was the Reverse DNS lookup, so i would suggest starting with that - this means that when hotmail gets an emails he runs a reverse check for the IP to see if it matches the domain it says its from and if not it can label it as Junk.

Yo can run a Reverse checkup here: http://mxtoolbox.com/ReverseLookup.aspx

Upvotes: 1

maff1989
maff1989

Reputation: 133

The most I can see as to why Hotmail would be marking your email as "spam" is that your subject line looks weird. It's not a regular-looking subject line such as "Activate account", but instead is Subject: =?UTF-8?B?QWN0aXZhdGUgYWNjb3VudA==?=. You may want to use a static subject line such as "Corporative Lines - Activate Account" and test it to see if that makes any difference.

If it were an issue with your domain name, DNS, SPF record, etc., Hotmail would likely have rejected the activation email altogether. But the email is obviously coming into Hotmail, so something about the message itself is getting it flagged as "spam".

Upvotes: 1

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