CODEWITHSUNDEEP
avaya
Steve Lloyd
Steve Lloyd

Reputation: 949

API to get call logs from an AVAYA phone server

Can someone help me understand how to get the call logs (calls actually made) on a AVAYA phone server? The documentation for this product is the worst and help online is almost nil.

I am able to telnet in and can do "list agent" and "list skill" among others but I do not see any command to actually list the calls made.

Upvotes: 0

Views: 2772

Answers (1)

FNDevCJ
FNDevCJ

Reputation: 137

There is no command to show you the CDR (Call Detail Records) data. BUT, you can access the CDR data by doing the following:

In your PBX, run these commands:

change system-parameters cdr

Then set the option for "Enable CDR Stroage on Disk?" to y

You can now access the CDR by FTP'ing to your PBX and navigating to: /var/home/ftp/CDR

Upvotes: 1

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