CODEWITHSUNDEEP
iosfacebook
Ilya S
Ilya S

Reputation: 155

Facebook don't track app installs on dashboard for iOS application

I create Facebook application on developers.facebook.com. Configure and integrate Facebook SDK in my iOS application according to facebook guide. And now after install application to new device, and login with Facebook. I see tracked events in Analytics -> Events -> Most Recent (filter by event type "App installs").

App Installs

But in dashboard page a see old date in "Last Mobile App Installs": Last Mobile App Installs

If clicked on "Last Mobile App Installs", i see graph with tracked installs: Tracked installs

Several times I validate the configuration of iOS project. I also have another project in which everything works fine. And the project settings are identical.

I checked request after iOS app installed to device: https://graph.facebook.com/v2.3/FACEBOOK_APP_ID/activities?&event=MOBILE_APP_INSTALL (i cut some informations from request). Response "success": true

What can I try to do?

Edited (29.06.2015) I check App Ads Helper (thank you Sleepy Panda). And what i see: App Ads Helper

Upvotes: 6

Views: 2843

Answers (1)

Ilya S
Ilya S

Reputation: 155

I fixed my problem.

For others, who like me will not understand what was happening. Facebook tracked organic install. In my case i took a new device (which was not used with my application earlier). Install and launched app.

Thats all! After few minutes Facebook dashboard has been updated.

Upvotes: 6

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