CODEWITHSUNDEEP
searchsitecoresitecore7.2
syed Ahsan Jaffri
syed Ahsan Jaffri

Reputation: 1124

Coveo Search REST Endpoint () 503

I am facing an issue with sitecore coveo installation on my dignostic page

The remote server returned an error: (503) Server Unavailable. (Hide details)
System.Net.WebException: The remote server returned an error: (503) Server Unavailable.
   at System.Net.HttpWebRequest.GetResponse()
   at Coveo.SearchProvider.Applications.StateVerifier.<>c__DisplayClassd.<GetRestEndpointState>b__c()
   at Coveo.SearchProvider.Applications.BaseVerifier.VerifyComponent(Func`1 p_VerifyMethod, String p_ComponentName)

although i have found some solutions related to this on forums but not one reflect the same. https://answers.coveo.com/questions/1974/rest-endpoint-the-remote-server-returned-an-error-503-server-unavailable same goes for below error not reflecting or fixed by using provided solution. https://developers.coveo.com/pages/releaseview.action?pageId=14058186

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Thanks

Upvotes: 1

Views: 870

Answers (1)

Jean-Fran&#231;ois L&#39;Heureux
Jean-Fran&#231;ois L&#39;Heureux

Reputation: 347

Since you get a "Server Unavailable" exception for the "Coveo Search REST Endpoint" component, you should ensure that:

  • The "Coveo Search API" software is installed either on the Coveo Enterprise Search server or the Sitecore server depending on your infrastructure.
  • The "Coveo Search API" Windows service is started on the machine it was installed on.
  • The "Coveo Search API" logs doesn't contain recent errors that may prevent it to run correctly.
  • The "Coveo Search API" listening port (default is 8080) is not used by any other software on the machine the "Coveo Search API" was installed on.
  • The "Coveo Search API" listening port is not blocked by any firewall.
  • The server on which Sitecore is installed do not block requests to the "Coveo Search API" listening port.
  • You can access the "Coveo Search API" URL (default is http://ServerName:8080/rest/search) from a browser on the server on which it is installed.
  • You can access the "Coveo Search API" URL from a browser on the server on which Sitecore is installed.
  • You can access the "Coveo Search API" URL from a browser on another computer.
  • You can access the Coveo for Sitecore REST Endpoint proxy URL (default is http://SitecoreInstanceHost/coveo/rest) from a browser on the server on which Sitecore is installed. (/coveo/rest must be in lowercase)
  • You can access the Coveo for Sitecore REST Endpoint proxy URL from a browser on another computer.

Let me know if it helps.

Jeff

Upvotes: 7

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