Reputation: 6721
I'm looking to automate an import to remedy ARS 8.1, and I'm 99.9999% there... I just need to change what the import does with duplicate records, as everything else seems to be working exactly as desired.
In remedy armx files (mapping file for the dataimporttool), there is a <datahandling>
node with a duplicaterecords
attribute, the only documentation I can find on it mentions the value GEN_NEW_ID
, which would logically map to the "Generate New ID for Duplicate Records" option in the GUI import tool. I need the value to logically map to the "Update Old Record with New Record's Data" GUI option (both of these options and the other three possible options are described on the Defining Data Import preferences page in BMC docs.
Other than that one page (Importing in...), and the several local versions of the exact same paragraph in all the remedy documentation I have, Google turns up nothing. Please tell me someone has this information somewhere!
Upvotes: 0
Views: 71
Reputation: 3372
By saving .armx files from the GUI, I have found the following options and values for the duplicaterecords
attribute in the <datahandling>
tag.
Title Value in .armx file
Generate New ID for All Records GEN_NEW_ID
Reject Duplicate Records DUP_ERROR
Generate New ID for Duplicate Records DUP_NEW_ID
Replace Old Record with New Record DUP_OVERWRITE
Update Old Record with New Record's Data DUP_MERGE
Upvotes: 1