CODEWITHSUNDEEP
prestashopmb-convert-encoding
Kapil Singhal
Kapil Singhal

Reputation: 17

Prestashop website error. Website showing fatal error mb_convert_encoding

I have a prestashop website http://www.mumsnbabysupermart.com.au/. The website was fully functional BUT suddenly website stop working and shows a fatal error. The error is-

Fatal error : call to undefined function mb_convert_encoding() in home/xxx/xxx/public_html/cache/smarty/comile/94/23/30/942330f3aff64545a59bff57a8a2078fb44cd308.file.heeader.tpl.php on line 78.

I did googling but found nothing. In this website i integrated Australia Post, eWay and Paypal.

Upvotes: 1

Views: 728

Answers (1)

Pawel Gumiela
Pawel Gumiela

Reputation: 2040

Do you have mb_string enabled on your server?

If not, you'll need to contact your service provider and ask they to enable it.

Think about debug mode, too: http://doc.prestashop.com/display/PS16/Performance+Parameters You may disable non Prestashop modules and overrides.

If you still receive this error, use "Force compilation" in Smarty and disable cache.

Did you update PrestaShop recently?

Upvotes: 0

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