Cannot install android device in VS2015 Android Emulator

Question

I'm trying to install android device XXHDPI Lollipop. My OS is Windows 10 Pro, and VS version is 2015.

but here is an error.

And it is a log file.

2015-07-31 PM 6:09:41: [Informational] Reinitializing installed profiles.
2015-07-31 PM 6:09:41: [Informational] Installed profiles initialized. Devices: 2 Platforms: 1
2015-07-31 PM 6:09:41: [Informational] Reinitializing installable profiles.
2015-07-31 PM 6:09:42: [Informational] Installable profiles initialized. Devices: 30 Platforms: 4
2015-07-31 PM 6:10:07: [Informational] Waiting to uninstall device...
2015-07-31 PM 6:10:07: [Informational] Uninstalling Device: 7" KitKat (4.4) XHDPI Tablet
2015-07-31 PM 6:10:07: [Informational] Uninstalling virtual machine for 7" KitKat (4.4) XHDPI Tablet
2015-07-31 PM 6:10:12: [Informational] Removing device files
2015-07-31 PM 6:10:12: [Informational] Uninstall complete
2015-07-31 PM 6:10:12: [Informational] Reinitializing installed profiles.
2015-07-31 PM 6:10:12: [Informational] Installed profiles initialized. Devices: 1 Platforms: 1
2015-07-31 PM 6:10:20: [Informational] Waiting to uninstall device...
2015-07-31 PM 6:10:20: [Informational] Uninstalling Device: 5" KitKat (4.4) XXHDPI Phone
2015-07-31 PM 6:10:20: [Informational] Uninstalling virtual machine for 5" KitKat (4.4) XXHDPI Phone
2015-07-31 PM 6:10:23: [Informational] Removing device files
2015-07-31 PM 6:10:24: [Informational] Uninstall complete
2015-07-31 PM 6:10:24: [Informational] Reinitializing installed profiles.
2015-07-31 PM 6:10:24: [Informational] Installed profiles initialized. Devices: 0 Platforms: 1
2015-07-31 PM 6:11:32: [Informational] Waiting to install device...
2015-07-31 PM 6:11:32: [Informational] Installing Device: 5.1" Lollipop (5.1.1) XXHDPI Phone , Version: 1.0.50701.1
2015-07-31 PM 6:11:32: [Informational] Downloading and installing prerequisites
2015-07-31 PM 6:11:33: [Informational] Installing Platform: Lollipop (API 22), Version: 1.0.50701.1
2015-07-31 PM 6:11:33: [Informational] Downloading Lollipop (API 22)
2015-07-31 PM 6:11:33: [Informational] Downloading Lollipop (API 22): 1 %
2015-07-31 PM 6:11:34: [Informational] Downloading Lollipop (API 22): 2 %
2015-07-31 PM 6:11:34: [Informational] Downloading Lollipop (API 22): 3 %
2015-07-31 PM 6:11:34: [Informational] Downloading Lollipop (API 22): 4 %
2015-07-31 PM 6:11:35: [Informational] Downloading Lollipop (API 22): 5 %
2015-07-31 PM 6:11:35: [Informational] Downloading Lollipop (API 22): 6 %
2015-07-31 PM 6:11:35: [Informational] Downloading Lollipop (API 22): 7 %
2015-07-31 PM 6:11:36: [Informational] Downloading Lollipop (API 22): 8 %
2015-07-31 PM 6:11:36: [Informational] Downloading Lollipop (API 22): 9 %
2015-07-31 PM 6:11:36: [Informational] Downloading Lollipop (API 22): 10 %
2015-07-31 PM 6:11:37: [Informational] Downloading Lollipop (API 22): 11 %
2015-07-31 PM 6:11:37: [Informational] Downloading Lollipop (API 22): 12 %
2015-07-31 PM 6:11:38: [Informational] Downloading Lollipop (API 22): 13 %
2015-07-31 PM 6:11:38: [Informational] Downloading Lollipop (API 22): 14 %
2015-07-31 PM 6:11:38: [Informational] Downloading Lollipop (API 22): 15 %
2015-07-31 PM 6:11:39: [Informational] Downloading Lollipop (API 22): 16 %
2015-07-31 PM 6:11:39: [Informational] Downloading Lollipop (API 22): 17 %
2015-07-31 PM 6:11:39: [Informational] Downloading Lollipop (API 22): 18 %
2015-07-31 PM 6:11:40: [Informational] Downloading Lollipop (API 22): 19 %
2015-07-31 PM 6:11:40: [Informational] Downloading Lollipop (API 22): 20 %
2015-07-31 PM 6:11:40: [Informational] Downloading Lollipop (API 22): 21 %
2015-07-31 PM 6:11:41: [Informational] Downloading Lollipop (API 22): 22 %
2015-07-31 PM 6:11:41: [Informational] Downloading Lollipop (API 22): 23 %
2015-07-31 PM 6:11:41: [Informational] Downloading Lollipop (API 22): 24 %
2015-07-31 PM 6:11:42: [Informational] Downloading Lollipop (API 22): 25 %
2015-07-31 PM 6:11:42: [Informational] Downloading Lollipop (API 22): 26 %
2015-07-31 PM 6:11:42: [Informational] Downloading Lollipop (API 22): 27 %
2015-07-31 PM 6:11:43: [Informational] Downloading Lollipop (API 22): 28 %
2015-07-31 PM 6:11:43: [Informational] Downloading Lollipop (API 22): 29 %
2015-07-31 PM 6:11:43: [Informational] Downloading Lollipop (API 22): 30 %
2015-07-31 PM 6:11:44: [Informational] Downloading Lollipop (API 22): 31 %
2015-07-31 PM 6:11:44: [Informational] Downloading Lollipop (API 22): 32 %
2015-07-31 PM 6:11:44: [Informational] Downloading Lollipop (API 22): 33 %
2015-07-31 PM 6:11:45: [Informational] Downloading Lollipop (API 22): 34 %
2015-07-31 PM 6:11:45: [Informational] Downloading Lollipop (API 22): 35 %
2015-07-31 PM 6:11:46: [Informational] Downloading Lollipop (API 22): 36 %
2015-07-31 PM 6:11:46: [Informational] Downloading Lollipop (API 22): 37 %
2015-07-31 PM 6:11:46: [Informational] Downloading Lollipop (API 22): 38 %
2015-07-31 PM 6:11:47: [Informational] Downloading Lollipop (API 22): 39 %
2015-07-31 PM 6:11:47: [Informational] Downloading Lollipop (API 22): 40 %
2015-07-31 PM 6:11:47: [Informational] Downloading Lollipop (API 22): 41 %
2015-07-31 PM 6:11:48: [Informational] Downloading Lollipop (API 22): 42 %
2015-07-31 PM 6:11:48: [Informational] Downloading Lollipop (API 22): 43 %
2015-07-31 PM 6:11:48: [Informational] Downloading Lollipop (API 22): 44 %
2015-07-31 PM 6:11:49: [Informational] Downloading Lollipop (API 22): 45 %
2015-07-31 PM 6:11:49: [Informational] Downloading Lollipop (API 22): 46 %
2015-07-31 PM 6:11:49: [Informational] Downloading Lollipop (API 22): 47 %
2015-07-31 PM 6:11:50: [Informational] Downloading Lollipop (API 22): 48 %
2015-07-31 PM 6:11:50: [Informational] Downloading Lollipop (API 22): 49 %
2015-07-31 PM 6:11:50: [Informational] Downloading Lollipop (API 22): 50 %
2015-07-31 PM 6:11:51: [Informational] Downloading Lollipop (API 22): 51 %
2015-07-31 PM 6:11:51: [Informational] Downloading Lollipop (API 22): 52 %
2015-07-31 PM 6:11:51: [Informational] Downloading Lollipop (API 22): 53 %
2015-07-31 PM 6:11:52: [Informational] Downloading Lollipop (API 22): 54 %
2015-07-31 PM 6:11:52: [Informational] Downloading Lollipop (API 22): 55 %
2015-07-31 PM 6:11:52: [Informational] Downloading Lollipop (API 22): 56 %
2015-07-31 PM 6:11:53: [Informational] Downloading Lollipop (API 22): 57 %
2015-07-31 PM 6:11:53: [Informational] Downloading Lollipop (API 22): 58 %
2015-07-31 PM 6:11:54: [Informational] Downloading Lollipop (API 22): 59 %
2015-07-31 PM 6:11:54: [Informational] Downloading Lollipop (API 22): 60 %
2015-07-31 PM 6:11:54: [Informational] Downloading Lollipop (API 22): 61 %
2015-07-31 PM 6:11:55: [Informational] Downloading Lollipop (API 22): 62 %
2015-07-31 PM 6:11:55: [Informational] Downloading Lollipop (API 22): 63 %
2015-07-31 PM 6:11:55: [Informational] Downloading Lollipop (API 22): 64 %
2015-07-31 PM 6:11:56: [Informational] Downloading Lollipop (API 22): 65 %
2015-07-31 PM 6:11:56: [Informational] Downloading Lollipop (API 22): 66 %
2015-07-31 PM 6:11:56: [Informational] Downloading Lollipop (API 22): 67 %
2015-07-31 PM 6:11:57: [Informational] Downloading Lollipop (API 22): 68 %
2015-07-31 PM 6:11:57: [Informational] Downloading Lollipop (API 22): 69 %
2015-07-31 PM 6:11:57: [Informational] Downloading Lollipop (API 22): 70 %
2015-07-31 PM 6:11:58: [Informational] Downloading Lollipop (API 22): 71 %
2015-07-31 PM 6:11:58: [Informational] Downloading Lollipop (API 22): 72 %
2015-07-31 PM 6:11:58: [Informational] Downloading Lollipop (API 22): 73 %
2015-07-31 PM 6:11:59: [Informational] Downloading Lollipop (API 22): 74 %
2015-07-31 PM 6:11:59: [Informational] Downloading Lollipop (API 22): 75 %
2015-07-31 PM 6:11:59: [Informational] Downloading Lollipop (API 22): 76 %
2015-07-31 PM 6:12:00: [Informational] Downloading Lollipop (API 22): 77 %
2015-07-31 PM 6:12:00: [Informational] Downloading Lollipop (API 22): 78 %
2015-07-31 PM 6:12:00: [Informational] Downloading Lollipop (API 22): 79 %
2015-07-31 PM 6:12:01: [Informational] Downloading Lollipop (API 22): 80 %
2015-07-31 PM 6:12:01: [Informational] Downloading Lollipop (API 22): 81 %
2015-07-31 PM 6:12:01: [Informational] Downloading Lollipop (API 22): 82 %
2015-07-31 PM 6:12:02: [Informational] Downloading Lollipop (API 22): 83 %
2015-07-31 PM 6:12:02: [Informational] Downloading Lollipop (API 22): 84 %
2015-07-31 PM 6:12:03: [Informational] Downloading Lollipop (API 22): 85 %
2015-07-31 PM 6:12:03: [Informational] Downloading Lollipop (API 22): 86 %
2015-07-31 PM 6:12:03: [Informational] Downloading Lollipop (API 22): 87 %
2015-07-31 PM 6:12:03: [Informational] Downloading Lollipop (API 22): 88 %
2015-07-31 PM 6:12:04: [Informational] Downloading Lollipop (API 22): 89 %
2015-07-31 PM 6:12:04: [Informational] Downloading Lollipop (API 22): 90 %
2015-07-31 PM 6:12:04: [Informational] Downloading Lollipop (API 22): 91 %
2015-07-31 PM 6:12:05: [Informational] Downloading Lollipop (API 22): 92 %
2015-07-31 PM 6:12:05: [Informational] Downloading Lollipop (API 22): 93 %
2015-07-31 PM 6:12:05: [Informational] Downloading Lollipop (API 22): 94 %
2015-07-31 PM 6:12:06: [Informational] Downloading Lollipop (API 22): 95 %
2015-07-31 PM 6:12:06: [Informational] Downloading Lollipop (API 22): 96 %
2015-07-31 PM 6:12:06: [Informational] Downloading Lollipop (API 22): 97 %
2015-07-31 PM 6:12:07: [Informational] Downloading Lollipop (API 22): 98 %
2015-07-31 PM 6:12:07: [Informational] Downloading Lollipop (API 22): 99 %
2015-07-31 PM 6:12:08: [Informational] Downloading Lollipop (API 22): 100 %
2015-07-31 PM 6:12:11: [Informational] Installing platform files
2015-07-31 PM 6:12:39: [Informational] Reinitializing installed profiles.
2015-07-31 PM 6:12:39: [Informational] Installed profiles initialized. Devices: 0 Platforms: 2
2015-07-31 PM 6:12:39: [Informational] Creating device configuration
2015-07-31 PM 6:12:40: [Informational] Reinitializing installed profiles.
2015-07-31 PM 6:12:40: [Informational] Installed profiles initialized. Devices: 1 Platforms: 2
2015-07-31 PM 6:12:40: [Informational] Copying .vhd files and creating virtual machine
2015-07-31 PM 9:46:28: [Informational] Reinitializing installed profiles.
2015-07-31 PM 9:46:29: [Informational] Installed profiles initialized. Devices: 1 Platforms: 2
2015-07-31 PM 9:46:29: [Informational] Reinitializing installable profiles.
2015-07-31 PM 9:46:30: [Informational] Installable profiles initialized. Devices: 30 Platforms: 4
2015-07-31 PM 9:46:36: [Informational] Waiting to launch device...
2015-07-31 PM 9:46:36: [Informational] Launching Device: 5.1" Lollipop (5.1.1) XXHDPI Phone
2015-07-31 PM 9:46:36: [Informational] Validating emulator arguments...
2015-07-31 PM 9:46:36: [Informational] Determining if emulator is already running...
2015-07-31 PM 9:46:36: [Informational] Preparing virtual machine...
2015-07-31 PM 9:47:08: [Critical] An error occured while creating 'VS Emulator 5.1" Lollipop (5.1.1) XXHDPI Phone' device.
2015-07-31 PM 9:47:08: [Critical] XDE Path: C:\Program Files (x86)\Microsoft XDE\10.0.10240.0\xde.exe
2015-07-31 PM 9:47:08: [Critical] XDE Arguments: /sku Android /displayName "VS Emulator 5.1\" Lollipop (5.1.1) XXHDPI Phone" /memSize 3072 /diagonalSize 5.1 /video "1440x2560" /vhd "C:\Users\H\AppData\Local\Microsoft\VisualStudioEmulator\Android\Containers\Local\Devices\vhd\5.1_Lollipop_(5.1.1)_XXHDPI_Phone\image.vhd" /name "VS Emulator 5.1-inch Lollipop (5.1.1) XXHDPI Phone.h" /noStart /silent
2015-07-31 PM 9:47:08: [Critical] XDE Exit Code: 13
2015-07-31 PM 9:47:36: [Informational] Waiting to uninstall device...
2015-07-31 PM 9:47:36: [Informational] Uninstalling Device: 5.1" Lollipop (5.1.1) XXHDPI Phone
2015-07-31 PM 9:47:36: [Informational] Uninstalling virtual machine for 5.1" Lollipop (5.1.1) XXHDPI Phone
2015-07-31 PM 9:47:38: [Informational] Removing device files
2015-07-31 PM 9:47:38: [Informational] Uninstall complete
2015-07-31 PM 9:47:38: [Informational] Reinitializing installed profiles.
2015-07-31 PM 9:47:38: [Informational] Installed profiles initialized. Devices: 0 Platforms: 2
2015-07-31 PM 9:48:02: [Informational] Reinitializing installed profiles.
2015-07-31 PM 9:48:02: [Informational] Installed profiles initialized. Devices: 0 Platforms: 2
2015-07-31 PM 9:48:02: [Informational] Reinitializing installable profiles.
2015-07-31 PM 9:48:02: [Informational] Installable profiles initialized. Devices: 30 Platforms: 4
2015-07-31 PM 9:48:56: [Informational] Waiting to install device...
2015-07-31 PM 9:48:56: [Informational] Installing Device: 5.5" KitKat (4.4) HDPI Phone , Version: 1.0.50701.1
2015-07-31 PM 9:48:56: [Informational] Creating device configuration
2015-07-31 PM 9:48:57: [Informational] Reinitializing installed profiles.
2015-07-31 PM 9:48:57: [Informational] Installed profiles initialized. Devices: 1 Platforms: 2
2015-07-31 PM 9:48:57: [Informational] Copying .vhd files and creating virtual machine
2015-07-31 PM 9:49:35: [Critical] An error occured while creating 'VS Emulator 5.5" KitKat (4.4) HDPI Phone' device.
2015-07-31 PM 9:49:35: [Critical] XDE Path: C:\Program Files (x86)\Microsoft XDE\10.0.10240.0\xde.exe
2015-07-31 PM 9:49:35: [Critical] XDE Arguments: /sku Android /displayName "VS Emulator 5.5\" KitKat (4.4) HDPI Phone" /memSize 2048 /diagonalSize 5.5 /video "720x1280" /vhd "C:\Users\H\AppData\Local\Microsoft\VisualStudioEmulator\Android\Containers\Local\Devices\vhd\5.5_KitKat_(4.4)_HDPI_Phone\image.vhd" /name "VS Emulator 5.5-inch KitKat (4.4) HDPI Phone.h" /noStart /silent
2015-07-31 PM 9:49:35: [Critical] XDE Exit Code: 13
2015-07-31 PM 10:04:48: [Informational] Waiting to uninstall device...
2015-07-31 PM 10:04:48: [Informational] Uninstalling Device: 5.5" KitKat (4.4) HDPI Phone
2015-07-31 PM 10:04:48: [Informational] Uninstalling virtual machine for 5.5" KitKat (4.4) HDPI Phone
2015-07-31 PM 10:04:50: [Informational] Removing device files
2015-07-31 PM 10:04:50: [Informational] Uninstall complete
2015-07-31 PM 10:04:50: [Informational] Reinitializing installed profiles.
2015-07-31 PM 10:04:50: [Informational] Installed profiles initialized. Devices: 0 Platforms: 2
2015-08-01 AM 10:43:45: [Informational] Reinitializing installed profiles.
2015-08-01 AM 10:43:45: [Informational] Installed profiles initialized. Devices: 0 Platforms: 2
2015-08-01 AM 10:43:46: [Informational] Reinitializing installable profiles.
2015-08-01 AM 10:43:46: [Informational] Installable profiles initialized. Devices: 30 Platforms: 4
2015-08-01 AM 10:45:21: [Informational] Waiting to install device...
2015-08-01 AM 10:45:21: [Informational] Installing Device: 5.1" Lollipop (5.1.1) XXHDPI Phone , Version: 1.0.50701.1
2015-08-01 AM 10:45:22: [Informational] Creating device configuration
2015-08-01 AM 10:45:22: [Informational] Reinitializing installed profiles.
2015-08-01 AM 10:45:22: [Informational] Installed profiles initialized. Devices: 1 Platforms: 2
2015-08-01 AM 10:45:23: [Informational] Copying .vhd files and creating virtual machine
2015-08-01 AM 10:46:30: [Critical] An error occured while creating 'VS Emulator 5.1" Lollipop (5.1.1) XXHDPI Phone' device.
2015-08-01 AM 10:46:30: [Critical] XDE Path: C:\Program Files (x86)\Microsoft XDE\10.0.10240.0\xde.exe
2015-08-01 AM 10:46:30: [Critical] XDE Arguments: /sku Android /displayName "VS Emulator 5.1\" Lollipop (5.1.1) XXHDPI Phone" /memSize 3072 /diagonalSize 5.1 /video "1440x2560" /vhd "C:\Users\H\AppData\Local\Microsoft\VisualStudioEmulator\Android\Containers\Local\Devices\vhd\5.1_Lollipop_(5.1.1)_XXHDPI_Phone\image.vhd" /name "VS Emulator 5.1-inch Lollipop (5.1.1) XXHDPI Phone.h" /noStart /silent
2015-08-01 AM 10:46:30: [Critical] XDE Exit Code: 13

What should i do?

Is it crash with Hyper-V machine?

Thanks in advance.

Answer 1

I also could not get the emulator installed because I had disabled Hyper-V to run VMWare. Once I re-enabled it the installation worked.

Answer 2

This is something I've been looking at doing to fix mine. Credit has to go to this post though. Post

1) Repair Android SDK - go to Programs and Features > Microsoft Visual Studio Emulator for Android > Change and hit "Repair"

2) Remove All Hyper-V virtual switches - go to Hyper-V > Virtual switch manager > Remove all virtual switches

3) Run XdeCleanup.exe - In my case: "C:\Program Files (x86)\Microsoft XDE\10.0.10240.0"

4) In my case I had configured Internet connection sharing on Ethernet adapter before so I had to disable it