CODEWITHSUNDEEP
paypal-rest-sdkpaypal
user3282227
user3282227

Reputation: 149

paypal merchant tech support for direct credit cards eligibility/live credentials

this is for app in USA. we have integrated our app with iOS SDK and done with sandbox testing and testing with real paypal account. now we'd like to test our app with real credit cards. we got our paypal business account verified by confirming a bank account. our direct credit cards eligibility for live credentials is still pending. there is no phone support for PayPal MTS. how do you resolve such issue? i emailed from both my developer paypal account and merchant account. called paypal support on phone but they asked me to email. thank you

Upvotes: 1

Views: 760

Answers (2)

GeekNinja
GeekNinja

Reputation: 766

Usually the APPID takes between 2-3 business days. Sometimes sooner. You can contact PayPal customer service and ask them to check the underwriting timeFrame on your appID. I remember I had to call in on mine and they checked into it for me and I got an approval the next day. Hope this helps. 888.221.1161 for customer service.

Upvotes: 0

Eshan
Eshan

Reputation: 3677

You can submit the request to the technical support at the below link :

https://www.paypal-techsupport.com/app/ask

Provide your live account information while submitting the request .

Upvotes: 1

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