Andrew Khaw
Andrew Khaw

Reputation: 133

Visitors still seeing old web page…why?

I updated my page content (HTML), and uploaded to the server. But when I browse the page using Google Chrome or Mozilla Firefox. It shows me the content before I update.

What if the users browse my site and see the old content without hit the refresh?

Is it my hosting problem?

Upvotes: 1

Views: 9985

Answers (4)

p3nchan
p3nchan

Reputation: 1544

You can clean your history in your browser.

In Firefox,

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

In Chrome,

  1. Go to Settings on the top-right corner of the browser
  2. History button on the left
  3. Check the cached images and files
  4. Clear browsing data

Also, having a look at your site in other browser which you've never visited in before is also a good choice.

Sometimes you need to wait until the server finished making new cache. I'd had this experience once, just need some time. If you still got your problem, try to contact the server provider, who usually has a online support chat room.

Some references by Chrome and Mozilla communities:

Upvotes: 1

Chris Thaliyath
Chris Thaliyath

Reputation: 86

If on windows go clear the temp files

Go to run and type in Temp %temp%

Deleting everything in these folders generally fix the problem

Upvotes: 0

vbirdl
vbirdl

Reputation: 36

This may help in your future deploy.

<meta http-equiv="Pragma" content="no-cache">

Upvotes: 1

rafat
rafat

Reputation: 817

If it is a cache problem then just press clrt+R. This is the command for hard refresh. Hope if this occurred by the cache problem then it will be solved. But check whether the you have updated the right file or not

Upvotes: 3

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