Fabrizio Bartolomucci
Fabrizio Bartolomucci

Reputation: 4958

On Xcode 7 I keep receiving error "No accounts with iTunes connect access"

When I try to submit my app with the new seed Xcode 7.1 beta (7B60) I receive a weird error by which it complaints that there is "No accounts with iTunes connect access - iTunes connect access for... is required. Add an account in the Accounts preference pane", while of course the account is there and kicking as you may see in the attached screenshot. I already had to delete all my profiles and restore them again in order to be successfully codesigned, now this. Please tell me how I may fix it.enter image description here

Technical role added

Technical role detail

Upvotes: 99

Views: 35027

Answers (30)

Khan Luke
Khan Luke

Reputation: 168

Close iTunes if open, worked for me.

Upvotes: 0

Deepak Sharma
Deepak Sharma

Reputation: 6581

For me (working with XCode 9.3), solution was to close and restart XCode, it worked!

Upvotes: 3

Peter Johnson
Peter Johnson

Reputation: 3786

For around three weeks, i was unable to upload any of my apps to iTC. Apple just considered it a duplicate of an existing bug. I had tried the other methods suggested above.

It was eventually solved for me by downloading a new beta version of XCode (even though I was uploading from the release version), my guess is that this installed uploading tools that overwrote the ones I had been using?

Upvotes: 0

alexr101
alexr101

Reputation: 598

Restart your computer

Restart Xcode

ReArchive your app

Remove and re add user

This worked for me after 2 hours of troubleshooting and even trying application loader. Not sure which one. But try a combination of this, and it might work.

Upvotes: 0

Moayad AL-Najdawi
Moayad AL-Najdawi

Reputation: 102

I just restarted my mac and its working fine

Upvotes: 2

Peter B. Kramer
Peter B. Kramer

Reputation: 16563

Here's how I solved it....it is unclear which of the following was key.

1) The contracts section in iTunesConnect was asking for some new banking information (i.e. was my bank account an individual or corporate account). I answered that. It took about 10 minutes to 'confirm' - meanwhile I did #2 and #3 below.

2) I deleted my iTunes Account account (myname @ gmail . com) from the accounts on my Mac. I then added that account back.

3) I quit Xcode and restarted it.

Upvotes: 1

Obsidian Age
Obsidian Age

Reputation: 42374

As has already been stated by two of the other answers here, note that an iTunes Connect account is different to an Apple Developer Account. You need to create both. Although the Apple Developer documentation states that you will need to upload to iTunes Connect, it does not explicitly state that you need to register for iTunes Connect separately.

This is not obvious when attempting to Upload / Validate / Export an application through Xcode, as this is the first step at which you will need an iTunes Connect account. On top of this, the error message shown when you don't have an iTunes Connect account gives a link entitled Add account, though this link simply takes you back to the Xcode -> Preferences -> Account tab (which doesn't actually allow you to create an iTunes Connect account).

I tried visiting iTunes Connect to create an account, though that page told me that I needed to create an account before being able to access iTunes Connect. Considering I was an admin on a team, I thought I would have permission to do this. However, the critical step that I was missing was buried deep inside the iTunes Connect help:

Initially, only the team agent (the person who joins the Apple Developer Program) can sign in to iTunes Connect and perform these steps. [...] If you are the team agent, use the Apple ID you used to join the Apple Developer Program and add other users to your iTunes Connect organization.

Getting the team agent to add me to iTunes Connect (as is described here) solved the problem for me; I can now successfully upload, validate and export applications through Xcode.

Hopefully this helps someone else who also didn't realise this!

Upvotes: 2

Ali Raza
Ali Raza

Reputation: 1221

i find a solution, just open this link

https://appleid.apple.com/#!&page=signin

In the Security section, click Generate Password below App-Specific Passwords.

so now you have generated password, now open application loader and you email and generated password thats it now you can upload video on itune using application loader software. Thanks

Upvotes: 0

batsansierra
batsansierra

Reputation: 334

You may have this problem if your Apple Developer Program Membership has expired.

Just renewing it (and paying 99€) will solve it.

Upvotes: 1

drfear
drfear

Reputation: 121

I was able to still successfully export the app (rather than clicking upload to app store) and signing still worked. Apple also allows you to use something called the Application Loader. I was able to successfully upload this way.

https://developer.apple.com/library/content/documentation/LanguagesUtilities/Conceptual/iTunesConnect_Guide/Chapters/UploadingBinariesforanApp.html

Upvotes: 2

Publicus
Publicus

Reputation: 1548

Workaround: Export your .IPA for App Store Deployment, then use Application Loader to upload to iTunes Connect.

Upvotes: 8

zoomlar
zoomlar

Reputation: 411

I had this issue come up after 470+ successful uploads to iTunes Connect. After deleting my provisioning profiles, revoking my certs, deleting my apple id, and re-adding it to xCode - Accounts, without any success, I called the Apple support line... They could not help.

Eventually I had a wild idea to delete myself as an Admin from a DIFFERENT team. It works now. So, for those with this problem, ask yourself if you are part of a different team that could be conflicting.

Upvotes: 1

Recycled Steel
Recycled Steel

Reputation: 2272

I got this error message when trying to upload using a Beta version of xCode 9 - don't use a beta.

Upvotes: 3

Majed Dkahellalah
Majed Dkahellalah

Reputation: 408

I have solved the problem.

Just turn off Two-factor authentication.

From https://appleid.apple.com

:)

Upvotes: 4

iartist93
iartist93

Reputation: 335

I faced the same problem days ago and I've tried a bunch of solutions and none of them worked for me.

But what I have found is that I'm trying to upload the build using my Macbook connected to the company's guests WiFi and they're using a firewall to prevent uploading or attaching files.

just tried to upload it from anther network that allows uploading and yes it was just as simple as that :D

Upvotes: 2

Boopathy
Boopathy

Reputation: 415

Let me tell you what worked for me. I was getting the same issue.

Later I figured out that I was using OpenDNS to control my network and when I disabled the OpenDNS it works just fine and the issue got solved.

So, people looking for solution check whether you have firewalls. Keep it as one of your check lists.

Correct me if I am wrong.

P.S. I also tried the above given solutions but nothing worked for me until I disabled the firewall.

Upvotes: 1

user2511630
user2511630

Reputation: 3374

Check System Status here first. ☞ System Status

Make sure you click and open the service you want. It could be green but may be down.

In my case although iTune Connect was green, when I clicked to open my account, activity spinner kept going forever.

So actually iTune Connect was a problem.

I waited until I could log into my account, tried to upload binary again from Xcode, than above warning disappeared.

It had nothing to do with my Xcode or my account. It was Apple server.

Upvotes: 9

Andrey Gordeev
Andrey Gordeev

Reputation: 32529

In my case I have created Apple developer account, but haven't created iTunes Connect account

Upvotes: 7

Daniel Storm
Daniel Storm

Reputation: 18898

Remove the Apple ID you're experiencing issues with from your Accounts list. Then, add the Apple ID back to the Accounts list.

Upvotes: 31

Chauyan
Chauyan

Reputation: 157

Remove current account you use now, and add back again, that's the only one solution for this.

Upvotes: 2

CodeSmith
CodeSmith

Reputation: 1691

I had this problem with my account which is on multiple teams.

I had to:

  1. Explicitly add the AppleId for the iTunes connect account of the new team ([email protected]) on xCode->Preferences.

  2. Verify my email for the new iTunes connect account by logging into https://appleid.apple.com.

Error went away after this.

Upvotes: 1

Umesh
Umesh

Reputation: 1

In my case internet was slow, so the problem was occurring. I changed network of my mac, the problem got solved.

Upvotes: 0

nickpatrick
nickpatrick

Reputation: 1423

This happened to me while trying to submit from a coffee shop with spotty/restricted wi-fi. Application Loader also failed with an SSL-related error message.

If none of the above solutions work for you, I'd suggest simply trying from another wi-fi network.

Upvotes: 0

Ernesto Fernandez
Ernesto Fernandez

Reputation: 461

First time I faced this problem.

In my case, I just needed to wait and it fixed by itself. I sent two updates, and after successfully submitting the first one, an hour later, I had this error on the next one. I tried what other people said about removing and adding the account, but it didn't work. It's probably something on the side of Apple.

Upvotes: 2

Naftali Beder
Naftali Beder

Reputation: 1086

Try changing the app's version number (not the build number) - e.g. from 1.5 to 1.6.

None of the other answers were working for me, and this (inexplicably) solved it.

Upvotes: 0

RyanTCB
RyanTCB

Reputation: 8234

For me I had to remove my account from Xcode > preferences > accounts > Apple IDs by pressing the "-" bottom left. Then The "+" and adding back in my details. Nothing to do with Technical accounts being required. As being Admin gives you full access and privileges anyway.

Upvotes: 34

Jordan H
Jordan H

Reputation: 55845

I ran into this issue on my machine that's running the latest version of Xcode on a beta version of OS X. To solve the issue, I archived the app on a different machine running the latest public release of OS X and Xcode, and uploaded it from there. I simply exported my developer account and imported it onto my other machine. The app submitted successfully.

Upvotes: 1

Dan Nichols
Dan Nichols

Reputation: 779

I was facing a similar issue in Xcode 7.0.1 where we are packaging an app for a third-party to release. In the past, this has been no problem as our account has admin access and we have the required provisioning profiles.

However, in Xcode 7.0.1, I am receiving the same error 'No accounts with iTunes Connect access'. I tried the 'Technical User' fix mentioned above, but it did not have any effect.

I downloaded Xcode 7.1 beta 2 and the issue appears to have been fixed as I was able to build and package the app for third-party release. So, this seems as though it is a bug in Xcode that hopefully has been fixed.

Upvotes: 0

goodliving
goodliving

Reputation: 176

This will happen if you are using an Apple ID that is being shared between teams. So if Apple ID is used for more teams just remove that emails you don't want or create new one.

https://forums.developer.apple.com/thread/16159

Upvotes: 4

Juan Pedro Lozano
Juan Pedro Lozano

Reputation: 119

I've managed to solve this issue today. The problem was that my developer account was different from my iTunes connect account (Because I'm in different developer teams).

I only had my developer email in Xcode preferences, so adding the iTunes Connect account solved the issue.

Upvotes: 7

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