Itunes Connect: Can't See Build

Question

After submitting my app through Xcode, I see my app with no icon and it says "Uploaded" in the prerelease tab. What should I do? It's been two hours. I validated and submitted without any issues through Xcode. Here's what I see:

Update: It's been about another 2 hours and I still see:

Update #2: It's been another 24 hours and nothing!

Update #3: I've contacted iTunes Connect Support addressing this issue and they said they would give me a call after they get in touch with the engineers. Here is what they said through email:

I will follow up with you as soon as I have an update. Thank you for your assistance and continued patience.

Final Update! SOLVED! After a drastic 5 days of just getting this app to review, they've finally fixed the issue. It seemed to be an issue with the server. The best help I can give to those stuck is to try to send another build or contact iTunes Connect Support(it's faster to call then to email). Also, if you get your app sent to review, don't forget to request an expedited review from Apple, to make the review process faster (not every one is guaranteed). Thanks so much for all of your support!

Answer 1

Wait for sometime. You can see the build. In my case it happened like that.

Answer 2

Add missing items in info.plist,such as icon files, privacy usage description, requirements etc. it works for me

Answer 3

After waiting for a week without seeing builds, I've try Application Loader from Xcode 8.1beta. Steps:

• Archive
• Export -> Save for iOS App Store Deployment -> Save a folder with IPA in my desktop
• Xcode -> Open developer tools -> Application Loader -> choose IPA file from desktop

Now I can see my builds..

Answer 4

Please check your email inbox.This may be the issue

"Dear developer, We have discovered one or more issues with your recent delivery for "App Name". To process your delivery, the following issues must be corrected: Missing required icon file - The bundle does not contain an app icon for iPad of exactly '76x76' pixels, in .png format for iOS versions >= 7.0. Missing required icon file - The bundle does not contain an app icon for iPad of exactly '167x167' pixels, in .png format for iOS versions supporting iPad Pro. Missing required icon file - The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 7.0. Once these issues have been corrected, you can then redeliver the corrected binary.

Answer 5

Another simple thing to try is to update the itunes Connect Form of the app version.

In my case, the builds only appeared after I've put something in the first field ("What's new in this release") and saved the changes.

Answer 6

I have added myself as App Manager and Got email that i need to add NSPhotoLibraryUsageDescription in info.plist. For more Details see this answer.

https://stackoverflow.com/a/39650451/1394622

But as i am writing this answer also working for people. It says just don't put xcode in background and let it run in foreground while you are uploading.

https://stackoverflow.com/a/26655249/1394622

Answer 7

Wait more. It will be processed eventually.
Apple may have issues with their validation servers or could have a very long pending apps queue. Just be patient.

Edit: (from MGame's experience)
If after a few hours, your build still hasn't started being processed, give a phone call to Apple. It seems that in some rare case your app could get stuck in their servers and they have to manually resolve the issue.

Answer 8

I have the same trouble. I tried the following:

1. Increase the second build number

2. Resubmit binary

Then my app process was completed immediately.