CODEWITHSUNDEEP
dnssubdomainplesk
jdmry
jdmry

Reputation: 53

Plesk Error - Failed domain creation - Serial Number update limit

I have an issue with my Plesk instance which really doesn't make sense to me.

I am creating a lot of subdomain for my clients on my main domain. I don't handle any DNS on my server, service is disabled in Plesk and my 2 DNS servers for that main domain are my domain/vps provider ones (OVH).

I use then to create a subdomain as a zone DNS for each of my client in OVH backend, but know I chose to simply use a wildcard to avoid having 100s of entry.

Then I go to plesk and add a subdomain (vhost) with the associated folder where the subdomain (or domain) needs to go. It use to work fine but unfortunately now I have an error saying:

Error: Failed domain creation: Unable to update the domain data: The serial number update limit was reached. No further change on the DNS zone can be done today.

I really don't get it as, on my provider, I can create as many DNS zone as I want, and I really don't see the link between my server/Plesk vhosts/domains/subdomains and the DNS! I don't handle any DNS on my server and I thought creating a subdomain or domain on Plesk was just creating a vhost.

I am stuck on that one, would be great if any of you ever encounter that issue could help me.

PS: Couldn't find anything online ...

PS2: Called my provider and talked to me about SOA limitations, But again I can't see the link here. As the error is not when I try to create a DNS zone but when I try to set a new vhost.

Upvotes: 0

Views: 515

Answers (1)

Oleg Neumyvakin
Oleg Neumyvakin

Reputation: 10272

This is a plesk bug know for me as PPPM-2590.

As workaround you can uncheck 'Use serial number format recommended by IETF and RIPE' on parent domain where you have a lot of subdomains or server-wide in 'Tools & Settings > DNS Templates > SOA record Template' and sync template with domains.

You can try this custom fix

  1. Make sure that you have latest update #68

  2. Backup original file:

    cp /usr/local/psa/admin/plib/Dns/Zone/Abstract.php /usr/local/psa/admin/plib/Dns/Zone/Abstract.php.ORIG

  3. Download https://docs.google.com/uc?authuser=0&id=0B7Nx66lufdvpSkxxeHpqaGtvWTg&export=download and place it to /usr/local/psa/admin/plib/Dns/Zone/Abstract.php

Upvotes: 1

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