CODEWITHSUNDEEP
iosapp-store-connectbeta
Rogare
Rogare

Reputation: 3274

Not able to begin "External Testing"—iTunes Connect resets to "Not available for testing"

I have my external testers setup, my build uploaded and "Ready to test," and when I click "Start testing" on the iTunes Connect "External Testing" page, everything appears to be fine.

However, when I reload the page, my build has been unselected and "Not Available For Testing" has been reselected instead. Also, my testers aren't receiving the email! Any quick advice on this would be terrific, thanks for reading.

(Also, my app is big, over 200 MB. But, I've run betas before with no problem before the iTunes Connect redesign.)

Upvotes: 9

Views: 1729

Answers (3)

Amitg2k12
Amitg2k12

Reputation: 3805

I had same issue, here it goes when it came and how it got resolved,

1 -- It happens when my Apple ID password changed

Then all of sudden, I am keep getting this message, if I tried to download any app from TestFlight account,

To resolve that, I resent the intuition and redeemed again, and problem gone!

Upvotes: 0

Rogare
Rogare

Reputation: 3274

The issue appears to be resolved. No changes at all on my end, but this time after pressing "Start testing" it actually works. My beta invitations were sent out successfully. (I later heard back from Apple who confirmed it was a problem on their end. Quite good custom support.)

Upvotes: 1

chia-hsuan yang
chia-hsuan yang

Reputation: 31

It's ok now. It seems FlightTest service is not work until yesterday, but it's working fine now, you can try again! BTW, mail naming of the letters have to all lower case, not including any upper case and fill to what to test/app description textfield by your pre-release app.

Upvotes: 3

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