Walter Ureta
Walter Ureta

Reputation: 31

Bluemix SSO - Some users loose their access

I've got a Java Bluemix application configured with the SSO Service connected with a SAML 2.0 and a Cloud Directory. The SAML Enterprise works correctly in general, but some users have got the following problem during the SSO redirection and they can not access anymore:

FBTSML238E The SAML message signature could not be validated.
    Time:2015-10-29T21:18:57Z
    Request address:/mtfim/sps/idaas/saml20/login
    Error details:FBTLIB103E The received message failed signature verification: FBTKJK039E The SignedInfo signature value does not match the calculated value..

Did you have any of these problems in the past ? Do you have any suggestion to resolve it ?

Thanks

Upvotes: 1

Views: 1072

Answers (2)

Walter Ureta
Walter Ureta

Reputation: 31

There was a problem at the SSO Provider side, the administrator fixed it (It included the use of SHA1 for the signature). The SAML access is working normally now.

Upvotes: 1

rspoglia
rspoglia

Reputation: 414

There was an issue with this error the last days of October, but it that was resolved. If you keep on seeing the problem please open a ticket to Bluemix support.

Upvotes: 0

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