prakhar
prakhar

Reputation: 1

Received empty response from Zabbix Agent

I have zabbix installed on my wan ip and I'm able to add clients in that of same Wan Ip network, But when i'm trying to add a zabbix client of different Wan network range, i'm getting -

Received empty response from Zabbix Agent at [xx.xx.xx.xx]. Assuming that agent dropped connection because of access permission.

There is no filtering at any end, and i have cross checked zabbix_agentd.conf file may times and found no errors. I can see ports listening at 10050 on client servers.

Upvotes: 0

Views: 4720

Answers (2)

prakhar
prakhar

Reputation: 1

I have solved the above problem. it was my router's wan ip that was collecting the data from zabbix agent and not the zabbix server's wan ip. so i gave both the ips of my router as well as of zabbix server in zabbix_agentd.conf's Server and ServerActive . and now its working fine. Thanks

Upvotes: 0

asaveljevs
asaveljevs

Reputation: 2250

The Troubleshooting page on Zabbix.org is a classical reference for troubleshooting unreachable agents.

In this particular case, you might wish to start with checking that Zabbix server IP is listed in agent's Server configuration parameter.

Upvotes: 1

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