CODEWITHSUNDEEP
in-app-purchasegoogle-playgoogle-play-servicesin-app-billing
Max
Max

Reputation: 6394

Google Play billing: Error retrieving information from server. [DF-PPA-10]

I have created a test app with In-App billing. Uploaded it to google play and sent it to beta testers. When they try to make purchase then they receive Error retrieving information from server. [DF-PPA-10] error.

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We tried several accounts that are able to make purchases in Google Play. I did a test purchase with one of these accounts from another app and it works. But we always receive DF-PPA-10 error trying to purchase In-App in our beta tested app from different accounts/phones.

If we use account with expired card or without card then Google Play asks to enter card or PayPal. Once good card is added then we get DF-PPA-10 error.

Upvotes: 8

Views: 7031

Answers (1)

random
random

Reputation: 10309

I faced a similar issue recently. I could make successful purchases with the same card and account but suddenly it started giving me this error.

I am not sure why this should have happened but uninstalling updates for Google Play Store from Settings > Application Manager resolved that error.

See Google Play Store Error DF-BPA-10 for more details.

Upvotes: 4

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