CODEWITHSUNDEEP
analyticsibm-cloudpresenceinsights
mobworks
mobworks

Reputation: 39

Site visits, heat maps, device activities etc. are not updating on Presence Insights analytics console

Site visits, visits by zone, visit density, heat map, device activities none of these details are displayed on the Presence Insights analytics console for my site.I have uploaded a sample floor map, marked a zone and configured a beacon for the zone through the management console. I am using estimote beacon and iOS 8 device with the pi-sample-ios-BeaconSensing-master app running on it.

I can see the inbound beacon events on the analytics console under operations tab. Am I missing some configuration? Thanks in advance.

Upvotes: 1

Views: 117

Answers (1)

timd
timd

Reputation: 376

With reference to your question, within the Operations -> logs section of the dash board do you see any error messages ? Also, in the images you have included, you have not shown the details for the beacon. Have you added the Beacon details into your instance of Presence Insights, including the UUID, major and minor values, and these must match those of the device you are detecting. Also, for your site which you defined, you can pull up analytics for that site via the first icon on the site line ( under the Management tab). Do you get any values from this selection.

Upvotes: 1

Related Questions