CODEWITHSUNDEEP
imagemagentomigration
Rafa
Rafa

Reputation: 315

Product images not showing after migration of magento website

I recently migrated my magento website to a different server, and here's the process I used:

  1. made a dump of the database.
  2. copied all the system files from the FTP to my hard drive.
  3. emptied the VAR folder
  4. emptied the media cache folders
  5. replaced the strings in the SQL dump from http://www.oldsite.com to http://www.newsite.com
  6. restored the database on the new server
  7. modified the local.xml file to suit the new database host, login and password.
  8. uploaded the system files to the new server

Everything seems to work fine, except for the fact that the product images are not being displayed on the frontend for some reason.

For example, here's a path from an image that was supposed to be showing, which I got through firebug:

http://www.newsite.com/media/catalog/product/cache/1/small_image/113x113/9df78eab33525d08d6e5fb8d27136e95/1/_/1_9.jpg

When I search for the path of the image the site is supposed to show in the FTP, the file is actually there. I can download it and display it on my computer. I don't know why this is happening. It doesn't make any sense to me.

This /media/catalog/product/cache/ was generated by the system, because I erased it myself before uploading the site, so I guess it isn't a cache related issue.

Well, I described the issue the best I could. I hope you can help me out.

EDIT:
Hmm, it turns out the problem was the .htaccess file inside the media folder! Removed the file -> Problem solved!

Upvotes: 10

Views: 22172

Answers (7)

Suliman Farzat
Suliman Farzat

Reputation: 1260

for magento 2.4.5 in pub//media/.htaccess

change „FollowSymLinks“ to „SymLinksIfOwnerMatch“. example:

############################################

enable rewrites

Options +SymLinksIfOwnerMatch
RewriteEngine on

## you can put here your pub/media folder path relative to web root
#RewriteBase /magento/pub/media/

############################################

Upvotes: 0

Minhaj Javed
Minhaj Javed

Reputation: 981

php bin/magento catalog:images:resize

This helped me, but it take's a lot of time to complete

Upvotes: 0

Mustapha George
Mustapha George

Reputation: 2527

Images not showing in Magento 1.7 to 1.9 upgrade:

My solution:

in /media/.htaccess

fixed options syntax:

# Options ExecCGI Includes IncludesNOEXEC SymLinksIfOwnerMatch -Indexes
Options +ExecCGI +Includes +IncludesNOEXEC +SymLinksIfOwnerMatch -Indexes

removed these. Maybe conflict with .htaccess in site root directory??

# For security reasons, Option followsymlinks cannot be overridden.
#   Options +FollowSymLinks
#   Options +SymLinksIfOwnerMatch
#   RewriteEngie on

also changed ownership of .htaccess to apache

chown  apache:apache /var/www/mystore/media/.htaccess

Would like opinion of why these may be causing 500 errors.

Upvotes: 1

SimpleHelix
SimpleHelix

Reputation: 41

  1. copied all the system files from the FTP to my hard drive.

This one makes me a bit suspecting. Magento has case-sensitive folders in the media folder. There would be, for instance, an 'a' folder and an 'A' folder in the same location.

If you downloaded your files unarchived (file by file) via FTP to a Windows machine, this would cause a conflict and would omit up to half your images.

Upvotes: 4

scampbell
scampbell

Reputation: 1000

Change Options All -Indexes to Options -Indexes in the above mentioned .htaccess file.

Upvotes: 4

Rafa
Rafa

Reputation: 315

Just in case anyone else has the same problem, removing the .htaccess in the media folder did the trick. I don't know if that's the best possible solution though! Thanks!

Upvotes: 7

Nic
Nic

Reputation: 13733

Ok, since everything checked out with the base URL, my next suggestion is a migration path option if you have cPanel on the old server, and since most do, this should help:

  1. Create a full backup of the account using cPanel. This will create a tar.gz of the entire account.
  2. Download the tarred backup to your computer and unzip.
  3. Find home_dir.tar - this is what contains your HTML root information. You can either upload this directly to the server and untar there using SSH, or do it on your local computer and upload.
  4. Find the SQL folder in the untarred backup. There should be a dump of your database there. Use source to put that information into a new database.
  5. On the server, delete use_cache.ser and change config information for the new database.
  6. Your .htaccess should have come over in the home_dir.tar, but make sure that it's correct per our other question

Once that's done, you should be fully functional, unless you need to make changes in the database base_url for the new server.

Upvotes: 2

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