CODEWITHSUNDEEP
storageibm-cloud
Marcelo G
Marcelo G

Reputation: 1

Failed to create cloud account while adding an Object Storage Service

I am Trying to create a new free Object Storage Service for testing - and I am getting error:

Service broker error: {"description"=>"Failed to create cloud account."}

I have other Bluxmix services created, and can remove/create other services. I am only receiving this error while trying to add the IBM Object Storage

Upvotes: 0

Views: 112

Answers (2)

Crescenzo Migliaccio
Crescenzo Migliaccio

Reputation: 1249

The object storage service has some issue. You can see the service's status on status page here: http://ibm.biz/bluemixstatus

You can also be alerted of any notifications by subscribing to the RSS feed for the Bluemix Status page. This approach provides a way for you to get updates without having to regularly consult the status page.

Use the Support Widget to open a ticket. It is available from the user avatar in the upper right corner of the main Bluemix UI. After opening the support widget panel, select Get Help > Get In Touch, select the type of assistance you need, and then fill out the support form. Use the Support Site 'Get Help' form. This form is available on a separate site that is made available for ticket submission when you cannot log into Bluemix and access the Support Widget. Go to http://ibm.biz/bluemixsupport and fill in the support request form.

Upvotes: 1

Carlos
Carlos

Reputation: 30

I was seeing the same error with Object Storage. I contacted Bluemix support and they told me this error was occurring because "my name had raised a false flag against the U.S. debarred parties list." They said this is very rare, and the only way to fix the problem is to contact support with a request.

To contact support:

  • Login to Bluemix
  • Open the account tray by clicking the avatar in the top right
  • Click “Get Help”
  • Click “Get In Touch”

I'm now able to provision Object Storage.

Upvotes: 0

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