CODEWITHSUNDEEP
apitwiliowebhookspostman
fabriciofreitag
fabriciofreitag

Reputation: 2883

Set up Webhook with call to twilio API - Sms sending

We are trying to set up a webhook on freshdesk to send a sms according to a certain event.

Using postman, I'm successfully making the call to twilio's API and the sms is being send properly:

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But I can't figure how to set up the params to that call in freshdesk:

enter image description here

I'm sure that the event is being triggered because the rest of the actions are happening.

Upvotes: 1

Views: 1201

Answers (1)

philnash
philnash

Reputation: 73027

Twilio developer evangelist here.

Your Freshdesk setup all looks correct except for one thing. You have the encoding set as JSON, where it should be X-FORM-ENCODED. I'd suggest switching that radio button and trying again.

Upvotes: 1

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