CODEWITHSUNDEEP
outlookdynamics-crm
priyeshwagh777
priyeshwagh777

Reputation: 63

Synchronization of Emails

If I delete Emails from Dynamics CRM which were tracked from Outlook, will that particular Email get deleted in Outlook as well?

Kindly advise. Thanks.

Upvotes: 0

Views: 54

Answers (1)

Andrius Darulis
Andrius Darulis

Reputation: 388

Deleting a tracked email message in Outlook does not delete the email message from Microsoft Dynamics CRM.

Deleting an email message in Microsoft Dynamics CRM does not delete the tracked message from Outlook.

https://www.microsoft.com/en-us/dynamics/crm-customer-center/deleting-records-that-have-been-tracked-with-crm-for-outlook.aspx

Upvotes: 2

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