CODEWITHSUNDEEP
databaseundefinedcrmsugarcrmsuitecrm
GeorgeWL
GeorgeWL

Reputation: 322

"Undefined" Text In SuiteCRM Instance Headings

I get the following error in messages, popups, headings, titles and even the loading bar on a SuiteCRM installation:

"undefined"

in place of where the text should be.

In various SugarCRM forums it has mentioned the following:

  1. Change permissions of cache folder to 777. --> this has been done already
  2. Remove the file /cache/jsLanguage/en_us.js and clear the browser cache also. --> tried this already
  3. Remove the cache folder by flushing the cache in Admin > Repair > Quick Repair and Rebuild within the Sugar application. --> Tried this already
  4. Change the default values for dir_mode and file_mode to the following in the file config.php. --> This has been already done

'dir_mode' => 493, // 16

'file_mode' => 420, // 164

None of these solutions seemed to work.

Screenshots: https://i.sstatic.net/kAWF5.jpg

Upvotes: 1

Views: 1136

Answers (1)

therealmjl
therealmjl

Reputation: 51

It likely not loading the JavaScript language strings as your .htaccess is not correct, likely the URL for your instance has changed from when it was first installed.

Go into Admin->repair and select Rebuild .htaccess File

Upvotes: 1

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