CODEWITHSUNDEEP
jirajira-plugin
Mr blue
Mr blue

Reputation: 40

Jira Implement custom page / button

We need an easy way for our Jira Service Desk agents to specify that they are on duty. This is because that user will recieve SMS notifications for new issues.

Today we assign a specific user role for the agent(s) on duty, but this process is a little complicated (and boring) to do every day. What I would like is to have either:

A button: "I'm on duty".

Or better: a list of all agents with checkboxes, easily accessible.

The button or checkboxes should then set either a user role, or a custom property for each affected user.

Is this possible to achieve in Jira? How?

Upvotes: 0

Views: 149

Answers (1)

Andrii Mishak
Andrii Mishak

Reputation: 38

You could create (or update your existing) jira plugin by some action page with needed view, or add web-item for user.
Look here and here for ideas.

Upvotes: 0

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