CODEWITHSUNDEEP
docusignapi
Zantox
Zantox

Reputation: 1

Custom tabs with duplicate tab label name not getting filled in in both locations

I wanted to follow up to the post below and note that I am having the same issue. When looking at the API log, it looks like the code is written correctly (per the article linked below), but it still isn't working. Below is an example of a tab that comes from the API log:

{"tabLabel":"\\*Investor State","value":"TX"}

Custom tabs with duplicate tab label name not getting filled in

Any thoughts would be much appreciated. Thank you!

(DocuSign supported asked me to post over here for help!)

Upvotes: 0

Views: 219

Answers (2)

Zantox
Zantox

Reputation: 1

After some digging yesterday and last night, the issue appears to be occurring because the tab's Initial Value field was set with the tab label. By clearing the Initial Value, the API was able to populate all of the fields correctly. So, problem solved!

Interestingly, if you have something in the Initial Value field, the API will overwrite the initial value once, but not multiple times.

Upvotes: 0

jenny
jenny

Reputation: 185

Are you updating an in-flight or draft envelope? So the envelope already has multiple tabs of the same name and you want to update one = update all of them? Just want to get more details to try and replicate what you are doing.

If not, the only thing I can think of is perhaps your tabs are spread over a few documents within the envelope and your account is set to populate tabs only within documents (the scope can be set to document or envelope) AND you only have one occurrence of that tab in the first document.

Upvotes: 2

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