CODEWITHSUNDEEP
macososx-elcapitangoogle-earth
ADL
ADL

Reputation: 185

macbook pro google earth crashes on load, have never been able to use google earth

for over year now i have never been able to use google earth on this mac. as soon as google earth loads up it crashes....

OSX El Capital v 10.11.4
macbook pro retina 15 inch mid 2014
2.5ghz intel core i7
16gb 1600 mhz ddr3
nvidia geforce gt 750m 2048 mb

applicable part of the crash report is thread 0...

Process:               Google Earth [41056]
Path:                  /Applications/Google Earth.app/Contents/MacOS/Google Earth
Identifier:            com.Google.GoogleEarthPlus
Version:               7.1 (7.1.5.1557)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Google Earth [41056]
User ID:               501


Date/Time:             2016-04-10 16:18:18.838 -0700
OS Version:            Mac OS X 10.11.4 (15E65)
Report Version:        11
Anonymous UUID:        1504F42B-E3E3-6AC4-511B-68A2A53D901F


Sleep/Wake UUID:       435353B3-973A-430D-8186-3DD791EB15B5


Time Awake Since Boot: 320000 seconds
Time Since Wake:       1400 seconds


System Integrity Protection: enabled


Crashed Thread:        0  Dispatch queue: com.apple.main-thread


Exception Type:        EXC_BAD_ACCESS (SIGBUS)
Exception Codes:       KERN_PROTECTION_FAILURE at 0x00000000002d998a
Exception Note:        EXC_CORPSE_NOTIFY


VM Regions Near 0x2d998a:
__LINKEDIT             0000000000005000-0000000000006000 [    4K] r--/rwx SM=COW  /Applications/Google Earth.app/Contents/MacOS/Google Earth
--> __TEXT                 0000000000006000-0000000002112000 [ 33.0M] r-x/rwx SM=COW  /Applications/Google Earth.app/Contents/Frameworks/libgoogleearth_free.dylib
__DATA                 0000000002112000-00000000021ec000 [  872K] rw-/rwx SM=COW  /Applications/Google Earth.app/Contents/Frameworks/libgoogleearth_free.dylib


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   QtCore                         0x024d633d QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 493
1   QtGui                         0x026c615f QDesktopWidget::resizeEvent(QResizeEvent*) + 8543
2   com.apple.CoreFoundation       0x9a73724f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
3   com.apple.CoreFoundation       0x9a714b9b __CFRunLoopDoSources0 + 523
4   com.apple.CoreFoundation       0x9a713fc2 __CFRunLoopRun + 994
5   com.apple.CoreFoundation       0x9a713976 CFRunLoopRunSpecific + 390
6   com.apple.CoreFoundation       0x9a7137db CFRunLoopRunInMode + 123
7   com.apple.HIToolbox           0x9e61f2f1 RunCurrentEventLoopInMode + 267
8   com.apple.HIToolbox           0x9e61efc5 ReceiveNextEventCommon + 201
9   com.apple.HIToolbox           0x9e61eeec _BlockUntilNextEventMatchingListInModeWithFilter + 99
10  com.apple.AppKit               0x938a444e _DPSNextEvent + 1053
11  com.apple.AppKit               0x938a39c7 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1057
12  com.apple.AppKit               0x938a359e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 121
13  com.apple.AppKit               0x93896cb3 -[NSApplication run] + 1063
14  QtGui                         0x026c747a QDesktopWidget::resizeEvent(QResizeEvent*) + 13434
15  QtCore                         0x024d1d31 QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 65
16  QtCore                         0x024d20fa QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 330
17  QtCore                         0x024d6800 QCoreApplication::exec() + 176
18  libgoogleearth_free.dylib     0x000896ba 0x6000 + 538298
19  libgoogleearth_free.dylib     0x00047551 mainMac + 777
20  com.Google.GoogleEarthPlus     0x00002c37 0x1000 + 7223
21  com.Google.GoogleEarthPlus     0x00002775 start + 53

Upvotes: 0

Views: 3984

Answers (3)

Sam
Sam

Reputation: 1

I had this problem but it was my add blocker. I disable the add blocker and it was fixed. For what it's worth.

Upvotes: 0

Guido
Guido

Reputation: 1

Removed S7PWebVideoPugin.plugin and it works

Upvotes: 0

Lux Logica
Lux Logica

Reputation: 1439

This may be a known issue with cached files, a corrupt myplaces.kml file, or a graphics card that might need updating (unlikely with a MacBook Pro). In any case, Google has a step-by-step troubleshooting guide here:

Google Earth Help: Resolving Crashing and Graphics Issues on a Mac

You may also find the following discussion thread useful. It talks about compatibility issues between certain plugins - specially the fbplugin - which caused a lot of people to experience crashes on startup:

Google Earth crashes on startup

Upvotes: 0

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