n34_panda
n34_panda

Reputation: 2677

SSRS Update Data Sources always reports "The password is not valid. Please retype the password."

On SQL Server 2008 R2 Standard edition whenever I try and update Data Source credentials via the Report Manager I cannot save the changes as it reports the message

"The password is not valid. Please retype the password".

I've looked online and someone thought it could be related to a known issue in Chrome. Unfortunately I've tried Chrome/I.E 11 and Firefox and they all report the same issue. I am choosing the "Credentials stored securely in the report server" option.

Has anyone any idea to work around this?

This could be similar: SSRS Report Manager (2008R2) will not save Windows credential password in data source

Upvotes: 19

Views: 15023

Answers (9)

Vlad S
Vlad S

Reputation: 1

I was dealing with this same issue for a while today, and tried all of the suggestions above. None of them worked, but I did find a solution:

The service account I was using needed to be granted Allow Local Log On in Group Policy.

Upvotes: 0

Nathan Goings
Nathan Goings

Reputation: 1154

Specifically for IE Edge or IE 11: Open the developers console (F12) and change the compatibility from Edge to IE 10.

It still works oddly, but switching radio buttons helps refresh it.

Upvotes: 0

Ramakant Dadhichi
Ramakant Dadhichi

Reputation: 403

Used Edge and still same. Unchecked the box and let the windows account go in as SQL Account. Finally got the error in SQL Server logs as the login is windows and cannot be used as SQL.

Checked back the checkbox and it worked. I have no idea why such thing happened though.

Upvotes: 0

Wiaan van Aswegen
Wiaan van Aswegen

Reputation: 71

Gosh this thing has been bugging me for yonks! I even went so far as to create a replacement data source and then used some voodoo scripts to go and re-associate the RDL's (Which only worked during testing I might add, but gained plenty experience with the inner workings of the database structures).

Switching focus to "Credentials not required" authentication method and back worked for me though. And this works in IE (In my experience SSRS web manager is too finiky on non-Microsoft browsers).

Upvotes: 1

Shams
Shams

Reputation: 11

Retyped the entire connectionstring.... No copy paste... and it worked. Its strange that when I put in the userid and password before and it showed the connection successful, but the credentials just wouldn't stick. Typed the connectionstring manually and it worked.

Upvotes: 1

Fernando
Fernando

Reputation: 1

I had the same issue even with IE, and finally got it resolved as it was a line return or space on the connection string. just re-typed it again and it saved the password correctly after that.

weird that "test connection" worked all the time but after apply, it showed invalid password if I retried the "test connection"

Upvotes: 0

Marcello Miorelli
Marcello Miorelli

Reputation: 3678

and I had this problem too.

initially I thought I had my MYCOMPANY\reports account password wrong, and I even tested the whole thing with a different account, only to find out the same problem was happening -

"The password is not valid. Please retype the password".

then I used my own account with all its super powers and still the same error message, which then concluded that it was not related to AD or firewall.

what I did is, changed the settings to use Windows Integrated Security, tried it and applied even if it didn't work, then switched to some other option and again applied and saved.

ultimately I came back to Credentials stored securely in the report server, put the account and password, and it worked.

half a day wasted, but it worked.

I don't want anyone wasting their days with this, I am sure you can have a better option for that, given the opportunity.

hence the post here including the picture and all. have a good day!!!

enter image description here

Upvotes: 5

Mehmet Hakki Ersoy
Mehmet Hakki Ersoy

Reputation: 31

It is a browser issue. We try it in IE and worked.

Upvotes: 2

n34_panda
n34_panda

Reputation: 2677

Ultimately it was a browser/javascript issue I think..

There was nothing I could do to force the password to be saved using the form as it is designed.

The only work around I found was I had to switch focus between the three radio button options ("Credentials stored securely in the report", "windows integrated security "and "Credentials Not required") and then test the connection (it fails). Then I had to switch back to "Credentials stored securley in the report" and it worked.

Edit, this workaround worked on Firefox and Chrome (I haven't tried I.E)

Upvotes: 30

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