CODEWITHSUNDEEP
jira-plugin
Oles Hnatkevych
Oles Hnatkevych

Reputation: 93

How to track when a user views a JIRA issue

In my plugin I need to track when a user views an issue using UI. Ideally I'd like to know if it was opened directly, or was viewed in Issue Navigator Detail View. I need to track who and when viewed an issue.

What's the best way to do this?

Cheers, Oles

Upvotes: 0

Views: 117

Answers (1)

Scott Dudley
Scott Dudley

Reputation: 3298

The most straightforward way would be to use a Servlet Filter plugin module and scan the requested URL for those corresponding to issue views. You can generally distinguish between viewing the issue directly and a view from within the Issue Navigator by examining the query parameters.

Alternatively, you could also build a Web Panel plugin module that renders no significant UI, but which would always be invoked when an issue is viewed. You'd probably want to position the web-panel on the right side of the issue view with atl.jira.view.issue.right.context.

In either scenario above, you can fetch the current user from an injected JiraAuthenticationContext.

Upvotes: 1

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