CODEWITHSUNDEEP
ibm-cloudsendgrid
stephane
stephane

Reputation: 3

Bluemix - Error 500 while creating an instance of Sendgrid service

For three days I try to create an instance of the service SendGrid. Each time i get this error message : 

Service broker error: {"description"=>"Error 500 received from broker url https://bluemix-eu-gb.marketplace.ibmcloud.com/api/custom/cloudfoundry/v2/service_instances/XXXX"}

If someone has an idea of the problem...

Thank you in advance.

Upvotes: 0

Views: 55

Answers (1)

Umberto Manganiello
Umberto Manganiello

Reputation: 3233

We are not aware of any ongoing issue as you can see on the Bluemix Status Page. I've just tried to create a new instance of Sendgrid ("Bronze Package" Plan) using both the Classic UI and the "New Experience" UI. I suggest you to try again, it should work.

If the problem persists it could be related to your org and I suggest you to open a support request using one of the following methods:

  • Use the Support Widget. It is available from the user avatar in the upper right corner of the main Bluemix UI. After opening the support widget panel, select Get Help > Get In Touch , select the type of assistance you need, and then fill out the support form.
  • Use the Support Site 'Get Help' form. This form is available on a separate site that is made available for ticket submission when you cannot log into Bluemix and access the Support Widget.  Go to http://ibm.biz/bluemixsupport and fill in the support request form.

Upvotes: 1

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