Implementing Chat with us functionality in my Ruby on Rails website

Question

I want to implement chat with functionality for my website. Not chat application which allows chatting among the users. User can chat to the website only. Exactly like Amcat livechat. How do I achieve this? Any suggestions please. I have googled a lot. But got only ideas and tutorials for chat application only.

Answer 1

Your best bet is probably to find an off-the-shelf solution that provides some kind of widget that you drop in to your site. Building this kind of thing yourself is usually a bad idea.