CODEWITHSUNDEEP
androidgoogle-playgoogle-play-servicesandroid-install-apkdeveloper-console
Nitesh Tiwari
Nitesh Tiwari

Reputation: 4762

App not updating on developer console when stagerollout to 100%

We have published out app on playstore with 10% stage rollout & after few fixes uploaded newer apk with stage rollout as 100%. But its not updating and its more than 24hrs. We're currently on Advanced Mode which shows fig.1

We have wrote mail to develper support. But no response till date.

enter image description here

Do I need to deactivate the previous version?

Any help is highly appreciated.

We have contact there support but after a level 1 response, there is broken communication.

Edit: Its 4th day in the row. But still no effect as such.

Upvotes: 3

Views: 1655

Answers (3)

Nitesh Tiwari
Nitesh Tiwari

Reputation: 4762

So finally after 15 days of patience google gave us a reason to simile :-) Few key points that need to be taken care:

  1. Make sure your app is compliant with new Google Data and Privacy Policy
  2. If you're using any third party library, make sure that its not using any user information like emailId without user consent.
  3. Try to escalate the issue with google support team with chat or email, to know what exactly is the apps status.

At last if nothing helps. Be patient to get google support reply. :-)

Upvotes: 2

Johann Vogl
Johann Vogl

Reputation: 56

If you go ahead and just deactivate the one that you don't want live anymore, you're not losing anything. The developer console will act up in cases where you might lose users etc. Sadly the documentation on the whole staged rollout feature is not as comprehensive as it should be. But rest assured, you can't really go wrong or break anything.

Upvotes: 1

Teyam
Teyam

Reputation: 8112

You may try going through the different steps on how to set up and maintain a staged rollout then follow the step that best suits you as provided in the Developer Console Help - Release app updates with staged rollouts.

Aside from that, carrying out the given tips for live staged rollouts might prevent encountering issues related to releasing app updates with the use of staged rollouts.

  • While a staged rollout is in progress, you won't be able to update your production configuration. Before you can update your production configuration, you need to publish the staged rollout to 100% of users.
  • We recommend updating your Store Listing after your staged rollout reaches 100% of users.
  • During a staged rollout, it's a good idea to closely monitor crash reports and user feedback. Users receiving the staged rollout can leave public reviews on Google Play. Learn how to view your ratings & reviews with the Developer Console.
  • You can update a staged rollout without halting by following the steps under resume a staged rollout with a new APK.

Upvotes: 0

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