CODEWITHSUNDEEP
herokusmooch
xx321_stacker
xx321_stacker

Reputation: 41

Smoochbot not replying

I tried setting up smooch-bot via the Heroku example. I followed the directions and opened the heroku app and chatted with the bot, but I don't receive any replies. The messages I type are being forwarded to smooch because I am receiving email notifications from Smooch... but there are no replies from smooch-bot in the chat window.

I am not a programmer so I've tried to follow the directions. I am deploying the app via a Dropbox connection. Is it normal that the Heroku folder in my Dropbox is empty? I tried uploading script.js into Dropbox > Apps > Heroku and Dropbox > Apps > Heroku > mybot, but I'm still not getting replies.

I am not sure where I went wrong. Could somebody help me point in the right direction?

Upvotes: 1

Views: 108

Answers (1)

Andrew Lavers
Andrew Lavers

Reputation: 8151

If you're using Dropbox with Heroku, its not enough to simply edit your script file. You have to explicitly deploy your Dropbox changes via the Heroku dashboard, like this:

enter image description here

Also, to debug any issues with your bot script specifically, I've documented some troubleshooting steps here:

https://github.com/smooch/smooch-bot-example#troubleshooting-your-bot

To summarize, you need to install the heroku toolbelt, log in on the command line and view your app's error logs with heroku logs -a your-app.

Upvotes: 1

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