CODEWITHSUNDEEP
docusignapi
Butter Beer
Butter Beer

Reputation: 1150

Configure DocuSign to not send Completion Email Notification

I am looking at doing the following:

  1. Send an Email Notification using DocuSign during Signing
  2. Not send the Email Notification for Completion to signers after Signing.

Is this possible without using embedded signing? Where should I configure this behavior?

Upvotes: 0

Views: 285

Answers (2)

Larry K
Larry K

Reputation: 49104

In addition to Luis' answer, note that you can use branding to affect the look (and some of the content) of the email messages. See docs

Upvotes: 0

Luis
Luis

Reputation: 2702

  • Since you are performing remote signing, an email will be generated to notify the signer they have an action to take, as well as once the envelope reaches a completed/expired state.
  • There is no way for you, as a SENDER, to disable if your recipients receive the completed email notification (remote signing)
  • IF the RECIPIENT has a DocuSign account, they can configure their OWN email notification preferences. One option is to enable/disable receiving the completed email.

Upvotes: 1

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