CODEWITHSUNDEEP
downloadversioncompatibilitytableau-api
uh_big_mike_boi
uh_big_mike_boi

Reputation: 3470

Tableau error when opening from server into local file

When I try to download a Tableau file from the server it gives me the error

Errors occured while trying to load the workbook "C:\Users\mjones\AppData\Local\TableauTemp\0rfcxdjblahblah\test1.twbx". The load was not able to complete suxccessfully.

Then when I click on Show Details I get 

This file was created by a newer version of Tableau.  
Please contact Tableau Software to upgrade your software.

Everyone in the office is using the same Tableau version though.

Please Help!

Upvotes: 0

Views: 1746

Answers (2)

uh_big_mike_boi
uh_big_mike_boi

Reputation: 3470

Someone had changed the report on the server. The server was version 9.3 but I was not aware anyone was making changes from the server!

Upvotes: 0

Bernardo
Bernardo

Reputation: 3318

Confirm your server is the same version as your desktop. Click in the upper right corner and select About Tableau Server.

enter image description here

If there is a difference, contact your server admin.

You can also download a different desktop version from here http://www.tableau.com/support/esdalt

Upvotes: 1

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