CODEWITHSUNDEEP
netsuitesuitescript
MG2016
MG2016

Reputation: 319

NetSuite - updating external Id issue

I tried updating the external Id on a customer record as I had set that value with the incorrect ID. However, upon an import it fails with the error message - This entity already exists.

Are we not able to update external IDs?

Upvotes: 2

Views: 4652

Answers (1)

nzaleski
nzaleski

Reputation: 441

You can update the external Ids via import update. Export the list with internal and external Ids then re-import with update.

Or you can just change your external Ids on your import. Lot of times the external Id is arbitrary (unless its not. i.e. it is the Id of an external source)

Upvotes: 3

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