Microsoft office customization installer error

Question

• running Windows 7
• .net version 4.6.1
• this happens when i try to load an add in called netsuite for outlook
• the error say the system cannot find the file specified but even when i navigate to the file and launch from there i get the same error.
• i have tried uninstalling and reintalling the app
• I have tried running the .net framework repair utility
• i have tried copying the file from a computer that didn't have the issue

none of this has worked.

Error window

detals from the error window:

Name: From: %AppData%/Local/Celigo/Applications/NetSuite for outlook/Celigo.NetSuiteAddIn.vsto

************** Exception Text ************** System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002) at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid) at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore() at System.Deployment.Application.ComponentStore..ctor(ComponentStoreType storeType, SubscriptionStore subStore) at System.Deployment.Application.SubscriptionStore..ctor(String deployPath, String tempPath, ComponentStoreType storeType) at System.Deployment.Application.SubscriptionStore.get_CurrentUser() at System.Deployment.Application.DeploymentManager..ctor(Uri deploymentSource, Boolean isUpdate, Boolean isConfirmed, DownloadOptions downloadOptions, AsyncOperation optionalAsyncOp) at System.Deployment.Application.InPlaceHostingManager..ctor(Uri deploymentManifest, Boolean launchInHostProcess) at Microsoft.VisualStudio.Tools.Applications.Deployment.IPHMProxy..ctor(Uri uri) at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.get_Proxy() at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.GetManifests(TimeSpan timeout) at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()

If you need any more details let me know.

Answer 1

The problem is that variables APPDATA and LOCALAPPDATA are no longer defined for that userprofile.

To verify:

open a command line, type set. These variables will not be listed.

FIX:

create a new userprofile.